Terriva
Business Administrator
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Role Overview
We are looking for a highly organised and detail-focused Part-Time Business Administrator to support the smooth running of our day-to-day business operations.
This is a varied administration role covering SAGE administration, order processing support, customer and supplier records, CRM updates, basic bookkeeping support, document control, and general office administration.
The role would suit someone who enjoys working across different areas of a business, keeping systems accurate, following processes, and making sure information is clear, reliable, and up to date.
While some bookkeeping and reconciliation support will form part of the role, this is not a bookkeeping-only position. We are looking for someone with strong all-round administration skills who is confident working with systems, numbers, records, and internal processes.
The successful candidate will be comfortable using SAGE, Microsoft Office, and business systems, and will take ownership of recurring administrative tasks that help keep the company operating efficiently.
Please note, this role is office based only.
Key Responsibilities
SAGE Administration & Order Processing Support
- Create, process, and maintain sales orders accurately within SAGE where required.
- Support SAGE-related administration including customer records, supplier information, pricing, order details, and delivery information.
- Check information before it is processed to reduce errors and avoid delays.
- Support the preparation and issuing of customer order acknowledgements where required.
- Liaise with internal teams to clarify details before records are updated or processed.
- Maintain a high standard of data accuracy across SAGE and connected business systems.
Business Administration
- Provide general administrative support across the business to help keep internal processes running smoothly.
- Maintain accurate customer, supplier, and internal records across relevant systems.
- Ensure documentation is filed, updated, and easy to locate when needed.
- Support recurring administrative tasks, reporting, process checks, and internal follow-up activity.
- Help ensure information is accurate, current, and consistent across business systems.
- Proactively identify errors, gaps, or inconsistencies and take action to correct them.
- Support improvements to administrative processes where required.
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CRM & System Updates
- Keep CRM records up to date and aligned with SAGE where required.
- Maintain accurate contact details, order information, activity notes, and supporting records.
- Support the wider team by ensuring system data is clean, current, and reliable.
- Highlight where records, processes, or systems could be improved.
Bookkeeping & Accounts Administration Support
- Support basic bookkeeping and accounts administration tasks where required.
- Assist with reconciliation activity within SAGE.
- Help identify and resolve discrepancies relating to customer records, supplier records, pricing, quantities, invoices, payments, or other administrative information.
- Escalate issues where information is incomplete, incorrect, or requires further approval.
- Support the preparation and organisation of information required for accounts, reporting, and internal review.
- Help maintain clear, accurate, and well-organised financial and administrative records.
Customer & Internal Communication
- Contact customers or suppliers where information is missing, unclear, or required to complete an administrative process.
- Provide clear, professional communication when gathering information or confirming details.
- Support the wider team with accurate information for order acknowledgements, internal updates, and customer-facing documentation.
- Ensure relevant communication is documented and reflected in the appropriate systems.
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Skills & Experience Required
The ideal candidate will have:
- Experience in business administration, office administration, sales administration, accounts administration, or a similar role.
- Working knowledge of SAGE, ideally including order processing, customer records, supplier records, or basic reconciliation activity.
- Confidence working with customer, supplier, financial, and operational data.
- Strong attention to detail and a high level of accuracy.
- Good working knowledge of Microsoft Office, especially Excel and Outlook.
- Experience using CRM systems or other business systems would be beneficial.
- Strong written and verbal communication skills.
- The ability to work independently and take ownership of recurring administrative tasks.
- A practical, organised approach to keeping records, systems, and processes up to date.
Personal Attributes
We are looking for someone who is:
- Accurate, methodical, and organised.
- Comfortable working with systems, numbers, and business data.
- Confident using SAGE as part of their role.
- Proactive in spotting and correcting errors.
- Able to manage recurring tasks consistently.
- Professional when communicating with customers, suppliers, and colleagues.
- Comfortable supporting different areas of the business when required.
- Keen to maintain high standards across administration, records, and internal processes.
- Someone who takes pride in accurate data, tidy systems, and well-managed business administration.
Important Note
This is a varied business administration role with some SAGE, order processing, and bookkeeping support included. It is not a dedicated bookkeeping-only role.
The role is office based only.
Pay: £35,000-£42,000 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
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