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Business Administrator Level 3 Apprentice
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We are seeking motivated individuals to join the Council as Level 3 Business Administration Apprentices. This role offers valuable hands-on experience supporting daily operations, including managing enquiries, maintaining records, and assisting with meetings, reports, and projects. You will develop key administrative and digital skills, contribute to the delivery of the Local Government Reorganisation, and work towards achieving your Level 3 qualification in a supportive environment.
Vacancies are available in the following Directorates – please confirm which one(s) you would like to be considered for:
- Law and Governance (Solicitors, Elections, Licencing, Communications, Committees)
- Finance and IT (Payroll, Audit, Fraud, IT, Accountancy)
- People (Customer Contact, Human Resources, Career Track, Print Unit)
- Planning and Community (Planning, Assets, Building Control)
- Operations and Delivery (Horticulture, Environmental Health, Housing, Waste and Recycling)
- Place and Economy (Leisure, Economic Growth, Project Delivery, Theatre)
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Duties will include:
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- Use a range of IT systems, equipment, and software to support service delivery
- Monitor and respond to enquiries via shared email accounts, telephone, and other channels
- Provide first-line support for routine enquiries, taking messages and escalating as needed
- Input, maintain, and manage accurate service data, records, and documentation
- Prepare, scan, photocopy, and collate documents and reports as required
- Support procurement, finance, and operational administration (e.g. invoices, purchase orders, expenses, mileage, and subsistence)
- Organise and support meetings, including scheduling, preparing papers, taking minutes, and following up actions
- Assist in planning and managing events, resources, and logistics
- Participate in, and progress to leading, project work from initiation to completion including meetings and reporting
- Contribute to innovation and continuous improvement by identifying and implementing process enhancements
- Use social media and digital tools to support business communication and engagement where appropriate
- Manage time effectively to meet service priorities and achieve the Level 3 Business Administration Standard
- Support managers and team members as required, including coaching, mentoring, goal setting, and feedback
- Undertake any other duties appropriate to the role as directed by the line manager
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