Care Concern Group
Business Administrator
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Silver Lodge Care Home is a purpose built 40 bed care home, providing specialist nursing dementia and complex nursing dementia care across two dedicated 20 bed units. The home offers a safe, structured, and supportive environment, designed to meet the needs of residents requiring high levels of clinical and dementia care, with a strong focus on dignity, wellbeing, and person centred support.
Business Administrator Contract
- £13.52 per hour
- Contracted to 40 hours per week
- Paid DBS, pension, uniform provided
- 5.6 weeks annual leave (based on a full time contract)
Role Overview
As Business Administrator, you will play a central role in supporting the day to day running of the service within a specialist complex care setting, supporting individuals with a range of complex physical and mental health needs.
Working closely with the Home Manager and wider team, you will maintain key administrative systems including payroll input, contracts, compliance records and internal processes, ensuring all information is accurate, up to date and handled with a high level of confidentiality.
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You will manage enquiries, coordinate visits and support communication across the service, responding professionally and appropriately to residents, families and external professionals within a sensitive and regulated environment.
You will also support staffing processes and oversee Reception, helping to maintain a well organised, structured and responsive administrative function. Your role contributes to a consistent, compliant and well run service.
What We Are Looking For
- Strong administrative experience within a busy environment
- Excellent organisational skills and ability to manage multiple priorities
- Confident IT skills including Microsoft Office and internal systems
- High level of accuracy and attention to detail
- Professional communication and interpersonal skills
- Experience supporting or supervising staff is beneficial
- A reliable, proactive and organised approach
- Understanding of confidentiality and working within a care environment
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About Us
Alderbrook Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.
Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments.
Our five core values Trust, Respect, Passion, Kindness and Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.
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