Spire Healthcare
Business Administrator
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Business Administrator
Business Administrator (Part-Time) | Spire Harpenden Hospital
Location: Harpenden Contract Type: Permanent Hours: 15 hours per week (highly flexible to suit individual needs)
About the Role
Spire Harpenden Hospital is seeking a detail-oriented and customer-focused Business Administrator to support the smooth running of administrative and financial processes within the hospital. This role will ensure compliance with Spire procedures while delivering exceptional service to patients and stakeholders.
Key Responsibilities
- Respond to patient queries professionally and compassionately (both system-based and face-to-face)
- Process billing accurately and promptly, resolving queries and liaising with internal teams and shared services
- Carry out cashiering duties, reconciliations, and post entries to accounting systems
- Coordinate payments for invoices, consultant fees, and patient refunds
- Monitor overdue vendor debt and support the collection process
- Provide general administrative support as required
What We’re Looking For
Education
- GCSEs (grades A–C) in English and Maths
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Skills & Experience
- Strong numeracy and Excel proficiency
- Accounts Payable, Purchase Ledger, or basic accounting experience (desirable but not essential)
Behaviours
- Passion for excellent customer service
- Strong planning and organisational skills
- Problem-solving mindset with a focus on continuous improvement
- Effective communication and collaboration
- High attention to detail and adherence to standards
- Ability to handle confidential information and adapt to flexible work processes
Working Pattern
This is a part-time position (15 hours per week) with flexible hours. The role operates within standard office hours (8:00 AM – 5:00 PM), but we welcome:
- 2 or 3 days per week (with adjustable shift lengths)
- Application from candidates seeking flexibility, including those balancing other commitments
Working patterns will align with business needs and candidate availability once agreed.
Benefits
A competitive salary and a comprehensive benefits package:
- 35 days’ annual leave (including bank holidays)
- Employer and employee contributory pension (with flexible retirement options)
- Spire for You Rewards Platform – access to discounts and cashback at over 1,000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Free onsite parking
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Our Values
At Spire Healthcare, people are at the heart of everything we do. Our values include:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
"Our people make our difference. Their commitment, warmth, and pursuit of excellence are what set Spire Healthcare apart."
About Spire Healthcare
Spire Healthcare is one of the UK’s leading independent healthcare providers, operating 38 hospitals and over 50 clinics across England, Wales, and Scotland. We deliver:
- High-quality diagnostics and patient care (inpatient, outpatient, day-case)
- Private GP services
- Workplace health solutions
- A range of NHS and private specialist services
For us, healthcare is about more than treatment—it’s about genuinely caring for people.
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