UK Civil Service
Business Analyst
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📍 Hybrid Role, 60% Office based - Candidates can be based from Nottingham, Ipswich, London, Newcastle, Manchester, Edinburgh, Croydon, Exeter, Cardiff, Birmingham or Leeds. ⏳ Initial 3 month contract (extension TBC) 💷 Up to 500 a day Umbrella 📄 Inside IR35
Business Analyst
Are you an experienced Business Analyst with a strong background in finance, process mapping, and business transformation? Do you thrive in complex stakeholder environments and enjoy turning business challenges into practical, data-driven solutions?
Seeking a proactive and delivery-focused Business Analyst to support a portfolio of business change initiatives, including IT infrastructure improvements, digital transformation, policy-led change programmes, and estates projects. A key focus of this role will be supporting the development of the Agency’s emerging Unit Cost Framework and associated cost allocation methodologies.
Working closely with stakeholders across Finance, Operations, Data, Technology, and Project Delivery, you will play a critical role in improving cost transparency, operational performance, and decision-making across the organisation.
Key Responsibilities
- Gather, analyse, and document business requirements, ensuring alignment with strategic objectives.
- Produce high-quality As Is and To Be process maps using BPMN and recognised business analysis methodologies.
- Establish traceability between activities, outputs, outcomes, and associated costs within the Unit Cost Framework.
- Identify and document resources, systems, data requirements, and business processes to support cost attribution and reporting.
- Support cost and benefit analysis activities and contribute to the development of cost allocation methodologies.
- Facilitate stakeholder workshops, driving engagement, consensus, and clear outcomes.
- Collaborate with Finance, Operations, Data, IT teams, suppliers, and subject matter experts throughout the project lifecycle.
- Support functional testing, implementation, and change management activities.
- Work alongside Project Managers to ensure delivery against agreed scope, milestones, and objectives.
- Analyse operational performance metrics and identify opportunities for improvement.
- Support governance activities, documenting assumptions, cost drivers, and allocation methodologies.
- Identify data gaps and contribute to the development of sustainable reporting and cost modelling frameworks.
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Essential Skills & Experience
Business Analysis
- 3–5+ years’ experience working as a Business Analyst.
- Proven ability to gather, analyse, and translate business requirements into business and technology solutions.
- Strong analytical and problem-solving skills.
- Experience applying recognised business analysis standards and methodologies.
Process Mapping
- Extensive end-to-end process mapping experience.
- Strong capability in As Is and To Be process modelling.
- Practical experience using BPMN.
- Ability to create clear, auditable process documentation with full traceability.
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Finance & Cost Analysis
- Strong finance background.
- Experience supporting or developing unit cost frameworks.
- Ability to link business activities and processes to underlying cost drivers.
- Experience producing operational metrics and performance analysis.
- Understanding of cost attribution models and cost allocation principles.
Stakeholder Management
- Excellent communication and relationship-building skills.
- Ability to independently identify and engage the right stakeholders.
- Experience working with senior leaders, SMEs, Finance, Operations, Data, and Technology teams.
- Strong workshop facilitation and presentation skills.
Public Sector Experience
- Previous public sector experience is essential.
- Understanding of government governance, compliance, and stakeholder environments.
- Ability to operate effectively in a government organisation with minimal onboarding.
Desirable Experience
- Activity-Based Costing (ABC) methodologies.
- Cost allocation model design and implementation.
- Data-driven operational analysis.
- Policy-led transformation programmes.
- Procurement and commercial requirements translation.
- SIAM or Service Integration environments.
- Functional testing, implementation, and change management.
- Knowledge of Managing Public Money principles.
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