Synectics Solutions
Business Analyst - 12 month FTC
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Business Analyst - 12 month FTC
Join our team and help build counter-fraud SaaS applications! We’re looking for an ambitious, results-driven Business Analyst to be the link between public sector stakeholders and our product, development, and delivery teams - ensuring our solutions deliver maximum public value while meeting functional, regulatory, and security requirements.
This role is a 12-month fixed-term contract subject to external funding.
Why Synectics?
- Purpose & impact: Work that directly reduces fraud and improves public outcomes.
- Growth: Structured learning and CPD support; opportunities to broaden your product and public sector expertise.
- Comprehensive benefits to support your life inside and outside work
What you’ll do
- Stakeholder relationship management – Build and maintain trusted relationships with internal teams and external clients/partners, turning insight into action.
- Requirements discovery & documentation – Plan and run workshops, focus groups, surveys, and interviews; capture, refine, and prioritise requirements; produce clear artefacts (user stories, acceptance criteria).
- Analysis & product definition – Perform gap analysis; translate complex fraud scenarios into innovative, web-based product solutions and incremental deliverables.
- PoC & pilot support – Help scope, run, and track proofs of concept/pilots; report outcomes, lessons learned, and recommendations.
- Reporting & insight – Deliver accurate, timely reports on product performance, stakeholder feedback, and pilot results to inform strategic decisions.
- Product advocacy – Clearly articulate product aims, objectives, and value to diverse audiences.
- Planning & delivery – Prioritise effectively, stay outcome-oriented, and collaborate across product, engineering, and delivery.
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What you’ll bring:
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- Product management experience: ≥1 year post-graduate managing products or features in a commercial setting.
- Project Management Basics: Experience supporting Proofs of Concept (PoCs) and pilot projects, including tracking progress, outcomes, and lessons learned.
- You’ll be comfortable engaging and presenting to stakeholders at all levels.
- Analysis & documentation: Strong gap analysis; high-quality product documentation (user stories, acceptance criteria).
- SaaS/software BA background: Proven experience as a Business Analyst in software development/SaaS.
- Data protection expertise: Experience conducting or contributing to DPIAs; strong understanding of GDPR/UK GDPR principles.
Nice to have (Desired)
- Experience using JIRA.
- Familiarity with public sector procurement frameworks.
- Evidence of CPD such as BCS Business Analysis, PRINCE2, ITIL.
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