Randstad Digital
Business Analyst
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Job Title: Contract IT & Software Business Analyst
A leading, large-scale professional services organisation based in Leeds is urgently seeking an experienced Contract IT & Software Business Analyst to support a major, fast-paced IT transformation programme.
The organisation is currently undergoing a significant overhaul of its technology landscape, notably implementing Salesforce alongside a suite of new business applications to revolutionise their operational efficiency and customer delivery. As a contractor, you will be expected to embed quickly, managing the end-to-end business analysis lifecycle to ensure seamless software delivery and systems integration.
Key Responsibilities
- End-to-End Delivery: Drive the full BA lifecycle, from initial scoping and complex requirements gathering (elicitation, structured workshops) through to functional design, UAT, and final testing phases.
- Systems & Integration Focus: Map "As-Is" and "To-Be" processes, translating complex business needs into technical specifications for Salesforce integrations and other core business applications.
- Methodology Alignment: Deliver high-quality documentation (user stories, acceptance criteria, BRDs) across both Agile and Waterfall delivery frameworks depending on the project stream.
- Stakeholder Management: Manage and influence senior stakeholders across a complex, large-scale professional services environment, ensuring clear communication between business units and technical delivery teams.
- Vendor & COTS Collaboration: Work closely with third-party vendors and internal teams on Commercial Off-The-Shelf (COTS) software implementation and ERP-related workstreams.
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Required Skills & Experience
Note: As this is a contract position, candidates must demonstrate an immediate ability to deliver without extensive training.
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- Proven Contract Track Record: A strong portfolio of contract roles acting as a Business Analyst strictly focused on software, application delivery, and complex systems integration.
- Full Lifecycle Expertise: Demonstrable experience taking software projects from inception and requirements gathering right through to the testing/signing-off phases.
- Hybrid Methodology: High proficiency working in both Agile (Scrum/Kanban) and Waterfall environments.
- Enterprise Scale: Experience navigating and delivering within large, complex, or matrixed organisational structures.
Desirable (Highly Valued)
- Direct experience working on Salesforce integration projects.
- Experience with ERP implementations or major Commercial Off-The-Shelf (COTS) software rollouts.
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