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Why join us?
This is your opportunity to join a growing legal business at a time of significant technology and operational change. As a Business Analyst, you will play a key role in delivering strategic projects that enhance the firm's systems, processes, and client experience. Working closely with senior stakeholders, legal teams, and technology specialists, you will help drive to improve efficiency, support business growth, and ensure the firm continues to deliver a notable service to its clients.
This role will be predominately remote with occasional travel to the London or Leeds offices for client meetings and engagements.
Responsibilities
Reporting to the Business Analyst Lead and working closely with Project Managers, technology teams, and business stakeholders, you will be responsible for defining and delivering high-quality technology and business change projects across the firm. You will work with departments to understand business requirements, analyse existing processes, identify opportunities for improvement, and ensure solutions align with both operational needs and wider business objectives.
This is a role requiring considerable stakeholder engagement skills and the ability to manage multiple workstreams simultaneously. You will be responsible for:
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- Gathering and documenting requirements
- Facilitating workshops
- Supporting project delivery
- Managing change impacts
- Ensuring successful implementation of technology and process improvements
Acting as the link between business and technical teams, you will help ensure projects are delivered effectively, with clear governance, communication, and measurable outcomes.
What will help you succeed in this role?
Essential
- Proven experience delivering complex end-to-end technology, business change, and implementation projects.
- Business analysis experience, including requirements gathering, process mapping, gap analysis, and business process improvement.
- Experience engaging with stakeholders at all levels to define business requirements and deliver effective solutions.
- Ability to manage multiple concurrent projects and priorities within a fast-paced professional environment.
- Understanding of software development lifecycles, systems implementations, and technology-enabled change.
- Excellent communication, facilitation, organisational, and stakeholder management skills.
Desirable
- Experience working within a legal, professional services, or regulated environment.
- Knowledge of project management methodologies and frameworks, including Agile and Waterfall.
- Experience supporting PMO governance, project reporting, and portfolio management activities.
- Knowledge of business analysis tools and techniques, including document analysis, structured questioning, process modelling, and mind mapping.
- Proficiency in Microsoft Office, SharePoint, and Microsoft Teams.
- Experience leading stakeholder engagement and supporting adoption of new systems and processes.
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What we offer?
We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.
About us
DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
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