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Arrange and conduct meetings, workshops and presentations for a variety of audiences, demonstrating consistently high quality communication, elicitation and persuasive skills.
- Analyse alternative solutions and make recommendations.
- Document and map complex business processes and solutions using standard procedures, methods and tools
- Identify areas for improvement, specify requirements and implement recommendations for increasing effectiveness of current business processes.
- Perform root cause analysis of problems and work closely with business users in order to identify and translate their needs into solution designs and systems specifications.
- Produce detailed Business Requirement Specification Documents and liaise with all stakeholders to ensure requirements are understood and signed off prior to development commencement.
- Work closely with developers during the technical design and implementation phases to ensure common understanding, agreement and effective implementation of projects.
- Communicate in a clear and concise fashion to IT and business staff (including senior managers) at all stages of the project lifecycle to gain commitment and minimize the level of resistance to change.
- Support UAT during all phases of testing to ensure requirements as detailed in the Business Requirement Specification document have been delivered and are ready for release.
- Work with IT & Business when new functionality is released to production to ensure a smooth transition to the new process.
- Where necessary devise detailed cut over plans to address potential operational impacts at cutover.
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Experience We Are Looking For
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- Strong Business Analysis experience
- Proven track record in producing high-quality Business Requirements Documents, Business Processes Mapping and documentation skills.
- Experience in reviewing Functional and non-functional Specification Documents produced by peers (Peer Review) to ensure they align with Business Requirements Specification document.
- Has worked on both large scale and smaller projects and been responsible for defining and designing business solutions.
- Previous experience with Use Case Scenarios an advantage.
- An understanding of technology and IT systems.
- Good project management skill with the ability to plan and schedule own work and work towards tight deadlines.
- Excellent communication skills — be able to explain complicated processes and concepts to non-experts.
- MS Office products (Word, Excel, PowerPoint & Outlook).
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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