• Proven experience as a Business Analyst, preferably within large or complex organizational settings.
• A strong analytical mindset with the ability to interpret and structure ambiguity.
• Excellent communication skills to effectively engage with stakeholders at all levels of the organization.
• Familiarity with agile methodologies and scaled environments.
• The judgment to apply appropriate techniques throughout project lifecycles.
• A proactive and inquisitive approach, combined with the ability to manage multiple priorities in a fast-paced environment.
• Relevant qualifications in Business Analysis, Project Management, or related fields are advantageous.

Responsibilities

• Lead early-stage analysis for complex, strategic programs, shaping ideas from problem definition through to clear, actionable outcomes before delivery begins.
• Explore and articulate business problems and opportunities, translating them into well-defined requirements that guide project development.
• Produce high-quality analysis artefacts such as problem statements, process models, and user journeys to facilitate understanding and decision-making.
• Ensure that outcomes of upfront analysis are well-understood and collaborate with product teams to prepare items for seamless transition into delivery phases.
• Build strong partnerships across various internal departments to develop a comprehensive understanding of business operations and system support mechanisms.
• Develop and maintain subject matter expertise across Jet2.com’s products, platforms, and processes, providing trusted insights and guidance to stakeholders.

Benefits

At Jet2.com, we believe in rewarding our employees with a comprehensive benefits package that supports their well-being and professional growth. Our employees enjoy:

• Hybrid working arrangements, typically working in the office two days a week to foster collaboration and team engagement.
• A generous discretionary profit share scheme, allowing team members to share in the company's success.
• Discounts on flights and Jet2holidays packages, making travel more accessible and enjoyable.
• Ongoing training opportunities.
• A supportive work environment.
• A commitment to work-life balance, all designed to help our employees thrive both professionally and personally.

Equal Opportunity

Jet2.com is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that a variety of perspectives and experiences enrich our organization and enable us to better serve our customers. We welcome applications from individuals of all backgrounds, regardless of race, gender, age, disability, religion, or sexual orientation. Our hiring practices are based solely on merit, qualifications, and the potential to succeed in the role. We are dedicated to creating a workplace where everyone feels valued, respected, and empowered to contribute their best.