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Salesforce Business Analyst
Location: Knutsford, UK – Hybrid (2–3 days onsite per week)
Duration: 6-12 Months Contract
Job Overview
We are looking for an experienced Salesforce Business Analyst to join a large-scale transformation programme within the banking and financial services sector. The ideal candidate will have extensive Salesforce Business Analysis experience, strong Financial Services Cloud expertise, and a proven track record of delivering enterprise Salesforce transformation projects.
Key Responsibilities
- Gather, analyse, and document business requirements.
- Translate business requirements into user stories, epics, and functional specifications.
- Work closely with Product Owners, Architects, Developers, QA, Data, and Integration teams.
- Lead workshops and stakeholder discussions to define business solutions.
- Identify programme risks, dependencies, and opportunities for process improvement.
- Support end-to-end delivery from discovery through implementation.
- Challenge and influence senior stakeholders to drive business decisions.
- Ensure successful Agile delivery across multiple workstreams.
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Required Skills & Experience
- 10+ years of Business Analysis experience with Salesforce.
- Strong experience with Salesforce Financial Services Cloud (FSC).
- Good knowledge of Salesforce Data Cloud.
- Exposure to Salesforce Agentforce capabilities.
- Strong Banking or Financial Services domain experience.
- Experience working on large enterprise Salesforce transformation programmes.
- Excellent stakeholder management and communication skills.
- Strong experience with Agile/Scrum methodologies.
- Experience writing user stories, acceptance criteria, and managing backlogs.
- Ability to work independently and lead complex workstreams.
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Preferred Experience
- Experience in enterprise CRM implementations.
- Knowledge of Salesforce integrations and data migration.
- Experience working in regulated banking environments.
Work Arrangement
- Hybrid working (2–3 days per week onsite in Knutsford).
- Travel to the London office approximately once per month.
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