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Business Analyst
We have an exciting new opportunity for product led Business Analyst to play a key role within a product team focused on developing and optimising the easyJet.com front-end experience. Acting as the link between business, technology, and product, you’ll help shape solutions, define user stories, and support the delivery of customer-focused features within the Revenue Mission. If you’re looking to build your experience in a fast-paced product environment, work on customer-facing digital products, and play a hands-on role in delivery, we’d love to hear from you. This is a permanent role, based in Luton! (Hybrid Working) What you’ll be doing Embed within a cross-functional squad focused on front-end development for easyJet.com, collaborating daily with engineers, designers, and product owners. Translate business and customer needs into clear, well-structured user stories and acceptance criteria, ensuring they are ready for development. Lead and support agile ceremonies such as backlog refinement, Three Amigos sessions, and sprint planning to ensure shared understanding and delivery readiness. Contribute to initiatives from idea through to delivery, helping shape features that improve the customer journey and drive revenue outcomes. Use analysis and insight to refine requirements, improve processes, and support optimisation of the website experience. Maintain high-quality documentation and backlog hygiene using tools like JIRA and Confluence, ensuring the team can deliver efficiently.
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What you’ll bring to the team Experience as a Business Analyst, ideally working within Agile product teams. Strong experience writing user stories and defining acceptance criteria. Experience facilitating or contributing to agile ceremonies such as refinement and Three Amigos. Good understanding of front-end/web application delivery (ecommerce experience desirable). Strong analytical and problem-solving skills, with attention to detail. Effective communication and stakeholder collaboration skills. Familiarity with tools such as JIRA and Confluence. What we can offer you Competitive base salary Up to 20%25 bonus 25 days holiday BAYE, SAYE & Performance share schemes 7%25 pension Life Assurance Flexible benefits package (Work Away) enabling you to work abroad for up to 30 working days per year. Excellent staff travel benefits
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