Business Analyst

We are seeking a talented and detail-oriented Business Analyst to join the Identity and Access team, bringing broad analytical capability across HR systems, directory services, and identity platforms. This role will focus on analysing and improving how identity data flows and is governed across MyHR, One Identity, Active Directory, and Entra, and more broadly across the identity ecosystem. The successful candidate will gather and document business and data requirements, assess current-state processes for gaps and risks, and work with technical teams to ensure systems, reporting, and data mappings remain accurate, consistent, and fit for purpose. The initial scope will cover the MNSUK domain for employees and contractors, followed by non-human accounts, with subsequent extension to additional domains such as MNSSTORES for store colleagues, and ongoing opportunities to support other HR/identity initiatives across the organisation.

Key Responsibilities

• Analyse end-to-end processes and data flows across HR systems (e.g., MyHR), identity governance platforms (e.g., One Identity), and directory services (Active Directory, Entra) to understand current-state operations and identify gaps.
• Gather, document, and prioritise business and functional requirements across a range of identity and access initiatives, not limited to a single system or project.
• Act as the primary liaison between business stakeholders, HR, and engineering/technical teams, translating requirements into clear specifications regardless of which system or platform is involved.
• Assess and document how identity attributes are created, transformed, and consumed across the HR-to-directory lifecycle, identifying where attributes are missing, inconsistent, or misaligned.
• Partner with technical teams to ensure PowerBI dashboards and database reports reflect current data and evolving requirements across systems.
• Support the definition of consistent identity data standards for employees, contractors, non-human accounts, and store colleagues across domains.
• Identify data integrity issues, process gaps, and control weaknesses across HR/AD/identity platforms, and recommend improvements.
• Produce process documentation, requirement specifications, data mapping documents, and current/target-state process maps to support knowledge sharing and audit readiness.
• Facilitate workshops and stakeholder sessions across HR, IT, security, and business teams to capture requirements, agree scope, and validate solutions.
• Track and report on progress against requirements, ensuring traceability from requirement to delivery.
• Flex across concurrent initiatives spanning different systems and domains as priorities shift within the Identity and Access roadmap.