Ofgem
Business Analyst
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Business Analyst – Delivery & Schemes Division
Based in Cardiff, Glasgow, or London (with preference for Cardiff/Glasgow applicants)
About the Role
Join Ofgem’s Delivery and Schemes division and contribute to environmental and social programmes accelerating the UK’s transition to a greener, more sustainable energy future. As part of the Delivery Hub, you’ll collaborate in a high-performing, multidisciplinary team, driving strategic change, process improvements, and digital solutions across critical energy and environmental schemes.
In an agile environment, you’ll partner with internal stakeholders, policy teams, technical specialists, and third-party partners to deliver regulatory and business change. Your role spans requirements analysis, improvement initiatives, and user-centric solution development, ensuring new processes and technologies are adopted widely and deliver measurable impact.
You’re a solutions-focused thinker who thrives on challenging assumptions, uncovering root causes, and designing practical improvements. With strong stakeholder management, agile collaboration, and lifecycle development experience, you’ll empower teams to deliver cost-effective, scalable solutions that enhance service outcomes for consumers and the energy sector.
Note: This role is currently within Ofgem. In 2027, it will transition under the Warm Homes Plan, with adjustments managed via the Cabinet Office Statement of Practice (COSoP) or TUPE legislation as required.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
Business Change & Stakeholder Engagement
- Lead the structured engagement process with business users to deliver their strategic changes.
- Diagnose, analyse, and resolve issues that may hinder change adoption or project execution.
- Apply analytical and problem-solving skills to refine team objectives and deliverables.
Requirements & Delivery Leadership
- Collaborate with Product Owners, Subject Matter Experts (SMEs), and IT teams to gather, analyse, and articulate business requirements into structured user stories, process maps, wireframes, and specifications.
- Forecast user volumes and transaction projections for current and upcoming projects to align resource planning.
- Ensure deliverables follow Government Digital Service (GDS) standards and public sector frameworks for consistency and impact.
Technical & Process Insights
- Model and document functional, non-functional, data, and usability requirements while aligning with business rules.
- Define acceptance criteria in partnership with technical teams.
- Analyse workflows and propose strategies to optimise business processes and facilitate user adoption.
Quality & Transition Support
- Oversee user acceptance testing (UAT) and quality assurance processes during implementation.
- Maintain key requirements documents and specifications to ensure ongoing alignment.
- Provide cross-team support during change and improvement initiatives to bridge business and IT needs.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Person Specification
Essential Criteria (Must-have expertise & experience)
- Extensive experience working in agile, multidisciplinary, collaborative team environments (e.g., responsive to evolving priorities).
- Expertise in stakeholder engagement, needs analysis, and communication, with the ability to translate requirements into clear user stories and demonstrate proficiency in analysis methodologies.
- Experience in knowledge retention and transfer (documentation, mentorship).
- Familiarity with the entire software development lifecycle (SDLC) from requirements to delivery.
(LEAD) – Ability to lead in these areas
Desirable Criteria (Advantageous qualifications)
- Experience or awareness of GDS guidelines and user-centred design principles.
- Prior involvement in user research practices.
Key Behaviours (Assessed During the Process)
- Changing and Improving – Proactive approach to innovation.
- Working Together – Collaboration and inclusivity across teams.
- Managing a Quality Service – Rigorous attention to detail.
- Delivering at Pace – Thriving in dynamic, fast-moving environments.
Edit: Ofgem actively promotes inclusion, diversity, and authenticity. All backgrounds and experiences are welcome. Apply to shape the future of energy policy and consumer-facing impact!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location