Brentford Football Club
Business Analyst
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title: Business Analyst – Off-Field
Job Grade: RL3 (Lead)
Location: Vantage, London
Salary: £65,000
The Club
Brentford FC is a bit different from other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently. Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day. We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC. We play in a new stadium, 15 minutes from Heathrow in vibrant west London. We will never forget where we have come from, but we are excited about the future that lies ahead.
Job Overview
The Business Analyst’s role is to understand and capture the business needs of the Off-Field departments. Your work will pinpoint opportunities for improvement, drive the implementation of new initiatives, and help the club achieve its strategic goals. Whether leading smaller projects or supporting major programmes, you will be a trusted partner to the Off-Field teams – ensuring technology solutions are fit for purpose and aligned with Brentford FC’s vision. You will actively champion the adoption of new technologies, identifying opportunities for innovation and efficiency, and helping departments embrace digital transformation through AI, automation, analytics, and emerging tools.
Key Responsibilities
- Business needs analysis: Integrate with off-field departments to understand their operating models, challenges, and strategic direction. Translate these business needs into clear technology requirements that form the foundation for project delivery.
- Project support & delivery: Support larger, cross-departmental projects by facilitating requirements gathering, process mapping, solution documentation, testing, and stakeholder engagement. Manage minor projects end-to-end, ensuring successful delivery and smooth transition to support.
- Process improvement & innovation: Drive efficiency and revenue by improving processes and promoting new technologies like automation and analytics across Off-Field teams.
- Stakeholder collaboration: Build strong relationships with managed service providers and third-party vendors, advising on technology process changes and software selection.
- Strategic alignment & technology planning: Collaborate closely with the Business operations team to translate strategic plans into actionable, outcome-led technology roadmaps that drive departmental objectives and support the Club’s vision.
Knowledge
- Bachelor’s degree in Business, Technology, Information Systems, or a related field
- Professional certification in business analysis (e.g. BCS/ISEB, IIBA, APMG, PMI)
- Strong understanding of business analysis methodologies (e.g. Agile, Waterfall)
- Familiarity with data protection, privacy, and relevant regulatory requirements
- Knowledge of the sports industry or similar sectors (if relevant) and awareness of current trends, challenges, and opportunities in the sector
- Understanding of digital transformation, automation and emerging technologies
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Specialist Skills
- Demonstrable experience as a business analyst
- Ability to map and analyse business processes
- Skilled in requirements gathering, documentation, and solution design
- Proficient in data analysis and visualisation tools (e.g. Excel, Power BI, Tableau, SQL)
- Experience with project management tools and methodologies
- Ability to facilitate workshops and stakeholder meetings
- Strong problem-solving and analytical skills
People Skills
- Demonstrated project leadership, with experience both leading and collaborating across multiple teams and projects, and fostering consensus
- Proven ability to build and sustain relationships with stakeholders at all levels, including influencing senior leaders
- Experience building positive relationships with suppliers, motivating them to consistently deliver outstanding service and value
- Skilled at managing competing priorities and balancing diverse stakeholder needs
- Exceptional communicator, able to tailor messages for technical and non-technical audiences and actively listen to stakeholder needs
- Skilled facilitator of workshops and meetings, ensuring productive outcomes and broad engagement
- Builds trust and rapport through empathy, emotional intelligence, and stakeholder advocacy
- Acts as a champion for change, supporting stakeholders through transitions and new initiatives
External Impact
- Represents the technology function in cross-departmental and external meetings
- Builds strong relationships with managed service providers and third-party vendors
- Advises on technology process changes and software selection for external partners
- Ensures alignment of external solutions with organisational strategy
Decision Making
- Operates with a high degree of autonomy in area of responsibility
- Makes key decisions on authorised project areas including direction, budget, and delivery
- Supports effective decision-making in technology adoption and process improvement
- Escalates significant risks or issues to senior leadership as appropriate
Innovation
- Champions the adoption of new technologies and digital solutions
- Identifies and implements opportunities for process improvement and automation
- Leads or contributes to cross-functional innovation projects
- Stays abreast of industry trends and emerging technologies
- Encourages a culture of continuous improvement within the team
General Club Accountabilities
- To comply with all Club policies, including health and safety, data regulations and other legal, ethical and social requirements
- To build and maintain good working relationships while maintaining a professional image
- To keep confidential any information gained regarding the Club and its personnel
- To always maintain a flexible approach to work
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Inclusion Statement
Brentford FC is proud to be an organisation that values equity, diversity and inclusion. We strive to create a culture that celebrates difference and ensures fairness, safety, representation, and belonging. We recognise that some groups remain underrepresented in our workforce and are actively working to change this. As part of that commitment, we strongly encourage applications from people of all backgrounds — particularly those from ethnically diverse communities, women, LGBTQ+ individuals, and disabled people. We’re committed to a fair and inclusive recruitment process, with all decisions made based on merit and suitability — regardless of background or protected characteristic. Should you be selected for interview, we welcome the opportunity to discuss any specific arrangements, accommodations or reasonable adjustments you may require to be made.
Safeguarding Statement
Brentford FC is fully committed to promoting equality, and to safeguarding the welfare of all children and adults at risk. Safeguarding is everyone’s responsibility and is a core part of the Club’s culture. All staff and volunteers share a collective duty to create and maintain a safe and supportive environment, both on and off the field. To ensure this, all staff are required to complete regular safeguarding training appropriate to their role. This training supports a proactive and informed approach to safeguarding practice. The successful candidate will be expected to understand, adhere to, and actively uphold all relevant safeguarding policies and procedures. This includes recognising signs of abuse or harm, responding appropriately, and reporting any concerns in a timely manner to the Club’s Safeguarding Team. Brentford FC operates safer recruitment practices. We remind individuals that it is a criminal offence for a person barred from engaging in regulated activity to apply for a role that involves such activity.
Brentford FC
Brentford FC stands apart from many other Premier League clubs. We put our fans at the heart of everything we do, and we take pride in being a genuine community club. Although we operate sustainably, we’re unafraid to take calculated risks. Our culture is something we value deeply - an environment built on development, inclusion and the confidence to think differently. Being progressive, humble and respectful, while working together as one team across the entire Club, shapes the way we operate and the decisions we make every day.
In partnership with Brentford FC, the Brentford FC Community Sports Trust is a pioneering force within the local community. Harnessing the power of sport, the Trust works to educate, motivate and inspire people from all backgrounds. Together, we deliver a wide range of programmes across education, employability, sports participation, health and community engagement.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills