Forsyth Barnes
Business Analyst
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Business Analyst – Retail ERP Transformation
Liverpool (3 days onsite / 2 days remote)
6-Month Contract
£350–£450 per day | Outside IR35
Send CV to: james.robinson@forsythbarnes.com
We're partnering with a well-established retail organisation that has recently completed the implementation of a new ERP system. They are now looking for an experienced, hands-on Business Analyst to support the next phase of the transformation, focusing on business process improvement, process mapping, and ensuring the new platform is fully embedded across the business. This is an excellent opportunity to join a fast-paced transformation programme where you'll work closely with stakeholders across multiple business functions to identify opportunities, gather requirements, and improve operational processes.
The Role
As the Business Analyst, you'll play a key role in analysing and improving existing business processes following the ERP implementation. You'll work with stakeholders to understand current ways of working, document future-state processes, and translate business needs into clear, actionable requirements for delivery teams.
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Key Responsibilities
- Facilitate workshops with business stakeholders to understand current processes and identify improvement opportunities.
- Produce end-to-end process maps (As-Is and To-Be) across key business functions.
- Gather, document, and validate business and functional requirements.
- Create user stories, acceptance criteria, and supporting BA documentation.
- Work closely with project managers, technical teams, and business stakeholders to ensure successful delivery.
- Identify process inefficiencies and recommend practical improvements.
- Support UAT activities where required and ensure business readiness for ongoing enhancements.
About You
We're looking for someone who enjoys getting into the detail and isn't afraid to challenge existing processes to drive better outcomes. You'll ideally have:
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- Proven experience working as a Business Analyst on transformation or change programmes.
- Previous experience within a retail environment.
- Strong business process mapping experience using tools such as Visio or similar.
- Experience gathering and documenting business requirements.
- Excellent stakeholder management and workshop facilitation skills.
- Experience working on ERP implementation or post-implementation projects would be highly advantageous.
- Comfortable working in Agile, Waterfall, or hybrid delivery environments.
Contract Details
- Location: Liverpool (3 days onsite, 2 days remote)
- Duration: 6 Months
- Rate: £350–£450 per day
- IR35: Outside IR35
If you're a proactive Business Analyst who enjoys process improvement and wants to make a real impact following a major ERP transformation, we'd love to hear from you.
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