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About The Company
Jet2.com is a leading low-cost airline and holiday provider renowned for delivering exceptional travel experiences across Europe. With a strong commitment to customer satisfaction, innovative services, and a vast network of destinations, Jet2.com has established itself as a trusted name in the travel industry. The company prides itself on its dynamic and inclusive work environment, fostering growth and development opportunities for its team members. As part of the Jet2holidays brand, it offers comprehensive package holidays that combine flights, accommodation, and extras, ensuring memorable journeys for millions of passengers each year.
About The Role
We are seeking a highly motivated Business Analyst - Transformation to join our team at Jet2.com. In this pivotal role, you will be instrumental in shaping and executing our strategic transformation initiatives. Your expertise will help define project scopes, analyze complex business problems, and translate them into actionable solutions that support our growth and operational excellence. Collaborating closely with cross-functional teams, you will ensure that our transformation projects align with business objectives and deliver measurable value. This role offers an exciting opportunity to influence the future direction of Jet2.com and contribute to our mission of providing outstanding travel experiences.
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Qualifications
The ideal candidate will possess proven experience as a Business Analyst within large or complex organizations, demonstrating a strong ability to manage multiple priorities effectively. A solid understanding of business analysis methodologies, process modeling, and stakeholder management is essential. Candidates should have excellent communication skills, with the confidence to engage with stakeholders at all levels. Familiarity with agile and scaled environments is preferred, along with a proactive and inquisitive mindset. A degree in Business, Economics, or a related field is desirable, complemented by relevant certifications such as CBAP or PMI-PBA.
Responsibilities
- Lead early-stage analysis for complex, strategic programmes, shaping ideas from problem definition through to clear, actionable outcomes before delivery begins.
- Explore and articulate business problems and opportunities, translating them into clear requirements.
- Produce high-quality analysis artefacts such as problem statements, process models, and user journeys.
- Ensure that outcomes of upfront analysis are well-understood, well-defined, and collaborate with product teams to ensure items are ready to transition into delivery teams when appropriate.
- Build strong partnerships across multiple internal departments to develop a deep understanding of how the business operates and how our systems support it.
- Develop and maintain subject matter expertise across our products, platforms, and processes, providing trusted insight to stakeholders.
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Benefits
- Hybrid working environment with flexibility to work both remotely and in the office (2 days per week).
- Generous discretionary profit share scheme, rewarding your contribution to the company's success.
- Colleague discounts on flights and Jet2holidays packages, enabling you to enjoy fantastic travel opportunities.
- Comprehensive health and wellness benefits, including insurance and wellbeing programs.
- Ongoing professional development and training opportunities to support your career growth.
- Collaborative and inclusive work culture that values diversity and innovation.
Equal Opportunity
Jet2.com is an equal opportunity employer committed to fostering an inclusive environment for all employees. We celebrate diversity and are dedicated to providing equal employment opportunities regardless of race, gender, age, religion, disability, sexual orientation, or any other characteristic protected by applicable law. We believe that a diverse workforce enhances our ability to serve our customers and innovate effectively. All qualified applicants will receive consideration for employment without regard to any protected status.
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