AgileGrid Solutions
Business Analyst
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About The Company
Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years of experience primarily serving the UK public sector and central government. Renowned for delivering high-quality, impactful solutions, Triad’s work consistently makes a tangible difference for users, citizens, and consumers across the UK. The company fosters a collaborative and inclusive culture where knowledge sharing, innovation, and creativity are highly valued. Employees are empowered to grow professionally and personally through continuous learning, community engagement, and challenging projects. With a strong reputation for excellence, Triad has received numerous accolades, including a Glassdoor score of 4.6, and boasts high staff satisfaction, with 92% of employees recommending the company to others and 100% CEO approval. The company’s portfolio includes critical projects such as secure intelligence systems for law enforcement, weather forecasting enhancements, consumer safety tracking, and emissions monitoring, demonstrating its commitment to public service and technological advancement.
About The Role
Triad Group Plc is seeking a skilled and ambitious Senior Business Analyst to join its dynamic team. Recognized twice for "Project Excellence" by The Chartered Institute for IT & Computing Awards, this role offers an exciting opportunity to work on high-impact projects within the public sector. The Senior Business Analyst will be instrumental in building strong relationships with clients, understanding their needs, and translating these into clear, actionable requirements. This role involves defining project scope, objectives, and benefits, ensuring alignment with client expectations and organizational goals. The successful candidate will lead business analysis activities throughout the entire product lifecycle, from initial requirements gathering to final delivery, working closely with agile teams and stakeholders to deliver high-quality solutions. This position offers flexibility, with options to work at client locations, remotely, or from our offices in Godalming or Milton Keynes, and requires active SC clearance due to the sensitive nature of the work.
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Qualifications
The ideal candidate will possess a Bachelor's degree in Computer Science, Information Technology, or a related field. Due to the security requirements of this role, candidates must hold an active SC (Security Check) clearance. Relevant certifications such as CBAP, PMI-PBA, or equivalent are advantageous but not mandatory. Experience working within the UK public sector or familiarity with the GDS Service Manual is highly desirable. Candidates should demonstrate strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. A background in agile methodologies, including Scrum, and experience in product ownership or acting as a proxy product owner will be considered beneficial.
Responsibilities
The Senior Business Analyst will be responsible for a range of activities, including but not limited to:
- Engaging with clients to understand their business needs and translating these into detailed requirements.
- Building and maintaining relationships with stakeholders, end-users, and project teams to facilitate effective communication and collaboration.
- Leading requirements elicitation sessions, workshops, and interviews to gather comprehensive business insights.
- Defining project scope, objectives, and success criteria, ensuring alignment with strategic goals.
- Developing and managing business process models, user stories, epics, and acceptance criteria within agile frameworks.
- Applying appropriate analysis techniques and tools to support project delivery at various stages.
- Contributing to the creation of MVPs (Minimum Viable Products) and prioritizing features based on business value.
- Facilitating communication between technical teams and business units to ensure clarity and shared understanding.
- Supporting testing, validation, and user acceptance activities to ensure solutions meet business needs.
- Documenting requirements, business processes, and solution designs with precision and clarity.
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Benefits
Triad offers a comprehensive benefits package designed to support the well-being and professional development of its employees. These include 25 days of annual leave, plus bank holidays, to ensure work-life balance. The company provides matched pension contributions of 5%, fostering financial security. Private healthcare with Bupa is available to support health and wellness, along with gym membership support or Lakeshore Fitness access to promote active lifestyles. Employees also benefit from a Perkbox membership, offering discounts and wellbeing resources, and a cycle-to-work scheme encouraging sustainable commuting. Triad is committed to creating a collaborative and inclusive work environment that nurtures growth, creativity, and innovation.
Equal Opportunity
Triad Group Plc is an equal opportunities employer and welcomes applications from all qualified individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. The company values diversity and is committed to fostering an inclusive workplace where everyone feels respected and valued. Triad’s recruitment process is designed to be accessible and inclusive, ensuring fair opportunities for all candidates. The organization is also a signatory of the Tech Talent Charter and a Disability Confident Leader, actively promoting greater inclusion and diversity within the technology sector.
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