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Business Analyst
Location
Glasgow
Role Overview
The Business Analyst acts as a bridge between business stakeholders and technology teams, ensuring requirements are:
- Clearly defined
- Prioritised
- Delivered using Agile principles
Working Arrangement
Hybrid working:
The places you will work from will vary depending on role needs, personal requirements, and business demands. You will not be able to work from home 100% of the time—blending company offices, client sites, and home working.
Your Role: Core Expertise
Business Requirements & Analysis
- Work with Product Owners and stakeholders to elicit, document, and validate business requirements
- Create clear, actionable user stories with acceptance criteria
- Develop context artifacts (including As-Is / To-Be process flows, wireframes) to support analysis and downstream delivery
Agile Delivery
- Participate in daily standups, sprint planning, backlog refinement, and retrospectives
- Support Product Owners in prioritising backlog items aligned with business value
Process & Solution Design
- Collaborate with Solution Architects and Engineering teams to ensure technical feasibility
- Contribute to Change Management Governance
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Key Responsibilities
- Strong analytical & problem-solving skills (ractice EPIC-to-feature-level detail)
- Proficiency in Agile frameworks (Scrum) and tools:
- JIRA
- Confluence
- Excellent communication & stakeholder management abilities
- Ability to create user stories, acceptance criteria, and process documentation
- Familiarity with Better Backlogs and its Ways of Working (WoW) principles
- Understanding of:
- Current account products (e.g., overdrafts)
- Customer journey mapping
About Capgemini: Inclusion & Wellbeing
Disability Confidence Employer (Level 2)
Capgemini commits to inclusive recruitment. All candidates who:
- Declare a disability and
- Meet the minimum essential criteria for the role
will receive an interview. Opt-in during application.
Employee Wellbeing Initiatives
- ‘Mental Health Champions’ across business areas
- Wellbeing platforms:
- Thrive
- Peppy
- Great Place to Work® for Wellbeing recognition (2024)
Learning & Development
- ’Learning for Life’ mindset
- Access to 250,000+ courses, including certifications from:
- AWS
- Microsoft
- Harvard ManageMentor
- Cybersecurity
- Engage in thinktanks, hackathons, and career development opportunities
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Ethical Culture
- World’s Most Ethical Companies® (Ethisphere® recognition for 13 years)
- Values-driven work ethos fostering impactful, responsible business decisions
Why Join Capgemini?
- Impact-driven: Grow clients’ businesses while building a sustainable, inclusive future
- Thought leadership: Join a community of free-thinking innovators driving cutting-edge solutions
- Personal progression: Learn daily, share knowledge, and push boundaries for long-term skill development
- Client collaboration: Leverage technology to help innovate and scale businesses—ushering in change while shaping your career
About Capgemini
A leading AI-powered partner in business and technology transformation, Capgemini delivers measurable value through:
- Banking knowledge (~150 yrs specialist experience)
- 420,000+ employees worldwide
- €22.1B revenue (2024)
- End-to-end services, combining strategy, tech, design, engineering, and business ops
Transform business potential. Learn more at: www.capgemini.com
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