hireful
Business Analyst – Banking
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Are you an experienced Business Analyst
Are you an experienced Business Analyst looking to combine strategic project delivery with hands-on operational support? Join our E-Channel team and play a key role in enhancing digital banking services, improving customer journeys and delivering business-critical change.
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In this varied role, you'll:
- Gather and translate business requirements into Epics, User Stories and clear acceptance criteria
- Work closely with stakeholders to deliver innovative digital solutions
- Support projects through analysis, process improvement, UAT, documentation and implementation
- Provide day-to-day operational support
- Respond to customer and internal enquiries
- Ensure the smooth running of business operations
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Business Analyst aka Digital Business Analyst, Banking Business Analyst, Agile Business Analyst, E-Channel Business Analyst
Salary: up to £45k base + bonus and great benefits
Duration: 12-month FTC
Location: Central London (Hybrid working 4 days a week in the office)
We're looking for someone with experience in retail banking, digital banking or business analysis, ideally with knowledge of online banking, cards, payments and compliance. You'll have:
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- Strong analytical and problem-solving skills
- Confidence using Excel
- Experience with JIRA
- Knowledge of SQL or Power BI would be advantageous
- Comfortable balancing multiple priorities
- Maintaining high standards of accuracy
- Working collaboratively across technical and business teams
Please note, fluency in English, Cantonese and Mandarin is essential.
If you're passionate about digital transformation, process improvement and delivering outstanding banking experiences, we'd love to hear from you. CLICK APPLY and send through a copy of a CV
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