Linklaters
Business Analyst (External, 4 month contract)
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Linklaters
Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices.
Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mindset we aim to bring to every interaction.
Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.
The successful contractor will join Linklaters’ Technology and Data team as part of a high-performing Business Analysis capability, supporting global business change and technology programmes.
You will play a key role in an HR case management initiative, helping to standardise processes across multiple countries and support the transition to a centralised service model. You will work closely with HR stakeholders to bring structure to complex, locally defined processes. You will lead the translation of workshop outputs into clear, traceable requirements, supporting both near-term system configuration and future solution selection (RFP). Your work will enable consistent, scalable processes and support decision-making for long-term platform implementation.
You will operate independently, manage senior stakeholders and deliver high-quality analysis that drives alignment and measurable business outcomes.
Key Skills Required
- Requirements Gathering
- Communication
- Problem Solving
- Process Mapping
- Agile and Waterfall Methodologies
- Gap Analysis
- Stakeholder Management
- Workshop Facilitation
- Business Process Improvement
- Collaboration
Responsibilities
- Deliver business analysis across the full project lifecycle, including problem definition, requirements, process mapping, and UAT support
- Structure and standardise outputs from country HR process workshops to create consistent, comparable deliverables
- Translate workshop outputs into clear, solution-ready requirements to support HR case management and future RFP activity
- Ensure traceability between current-state processes and future-state requirements
- Develop global process maps and standardised task lists across multiple locations
- Identify common processes and highlight regional variations to support standardisation and transition from onshore to nearshore
- Contribute to shaping a process-aligned delivery model for HR case management
- Run workshops with diverse stakeholder groups across locations (in-person and virtual)
- Elicit and document functional and non-functional requirements across Agile and Waterfall delivery
- Support testing activities by defining acceptance criteria and reviewing test outputs
- Identify risks and issues and work with the team to resolve them
- Manage complex stakeholders and drive alignment to agreed outcomes
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Experience required
- Experience delivering business analysis within HR Services, HR transformation or HR process mapping
- Strong experience translating business processes into system requirements, ideally for case management platforms (e.g. workflows, case routing, service catalogues)
- Solid process mapping capability using BPMN or equivalent, with a focus on standardisation and managing variation
- Experience supporting RFP or vendor selection processes with structured requirements and scope inputs
- Proven experience working across multi-country environments with complex stakeholder landscapes
- Excellent understanding of business analysis tools and techniques across the full delivery lifecycle
- Ability to define functional and non-functional requirements to support system configuration and selection
- Strong stakeholder engagement and workshop facilitation skills
- Clear and confident communication, able to translate between business and technical teams
- Experience with tools such as Azure DevOps, Mural, Visio, and standard BA techniques (UAT, BDD, workshops)
- Comfortable working in ambiguous environments and shaping outputs as work evolves
- Solid attention to detail with a focus on consistency and traceability
Technical Skills
This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.
Application Policy
Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to this role must be directed to the recruitment team (tempbtrecruitment@linklaters.com) and not partners, practices or stakeholders.
This is the place where talent meets opportunity and where passion meets purpose. At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients. Having the vision to see things differently and the determination to deliver excellence, every time. That’s what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team. With second to none training and support, this is the place where you meet your future. This is Linklaters.
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Be alert to fictitious job opportunity posts and offers of employment which claim to be in the name of Linklaters. We have been made aware of various recruitment-related scams which ask for upfront payments, for example, for office equipment and promise start up bonuses and reimbursement in return for such payments. These scams often involve the use of email addresses similar to a genuine domain name. Genuine emails from Linklaters only use the domain of “@linklaters.com”. We will never ask you to make payments for office equipment or otherwise as part of our recruitment process. If you are in doubt about a job opportunity that appears to relate to our firm, please get in touch using the contact details on our careers website at www.linklaters.com/careers.
In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.
As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate. Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual’s ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.
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