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Business Analyst
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Business Analyst
Business Analyst (12-Month Fixed Term) – SOSE (South of Scotland Enterprise)
Proactively improve business processes that drive growth and national economic development.
About the Role
As a Business Analyst on our IT team, you’ll act as a key liaison between business teams and digital delivery, strengthening process understanding, documentation, and improvement across SOSE (South of Scotland Enterprise).
This fixed-term, full-time role calls for exceptional analytical skills, stakeholder management, and experience in transforming complex systems and workflows.
What You’ll Do
- Document and map end-to-end business processes, from current state ("As-Is") to improved future state ("To-Be"), ensuring clarity and consistency
- Identify inefficiencies, risks, and improvement opportunities by collaborating with teams to gather requirements and define solutions
- Support digital delivery initiatives by ensuring processes align with organisational needs and systemic capabilities
- Present structured, evidence-based insights that inform decision-making and drive strategic improvements
- Facilitate workshops to foster cross-team collaboration, gather practical intelligence, and refine processes
- Collaborate with digital teams to embed change initiatives and sustain long-term process improvements
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What We’re Looking For
Key Requirements:
- Proven experience as a Business Analyst (or in a closely related role), with a strong track record in process mapping and transformation
- Hands-on experience in process analysis, including the ability to:
- Design gap analyses
- Apply structured methodologies like BPMN (Business Process Model and Notation) or Lean
- Familiarity with process documentation tools (e.g., Miro, Lucidchart) and ability to use digital systems effectively
- Background in public sector, complex organisations, or CRM systems – a strong advantage
- Stakeholder intuition: ease in managing relationships at all organisational levels, balancing perspectives
- Fast learner, analytical mind with meticulous attention to detail and a collaborative approach in dynamic environments
Additional Strengths:
- Prior understanding of economy-enhancing strategies (e.g., small business support, regional development)
- Experience with agile or digital transformation frameworks
- Comfort with hybrid working models (office/based)
What We’ll Offer You
An engaging, purpose-driven role in a supportive, innovative environment, blending hybrid flexibility with meaningful oversight of industry growth:
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Rewards & Benefits
- 43 days’ annual leave (pro-rated), based on a 7-hour working day
- Strong pension scheme (competitive employer contribution)
- Competitive salary aligned with market standards, with opportunities for growth
- A role that cultivates a healthy work/life balance, respects professional progression, and embraces differences
Our Commitments
- Inclusivity & Equality: Equal opportunities for all backgrounds, with commitment to accessibility (Disability Confident Scheme welcomed)
- Hybrid Working Model: On-site attendance for collaborative projects but flexibility to engage from trusted locations
- Economic Diversification: Uniting places, people and minds to uplift the economies of Dumfries and Galloway, and the Scottish Borders
Apply Now
Purposeful organisations need analysts with vision—and proven ability to refine how we work. If you can turn data into actionable strategies, we’d love to meet you.
SOSE Jobs – Apply (Link redirected to SOSE careers page)
As a bold, inclusive enterprise, SOSE ensures no single perspective is left behind. This role is a chance to embed your skills into an economy that thrives on impact.
Are you ready?
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