Howard Kennedy LLP
Business Analyst
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
The Role
The Business Analyst plays a critical role in ensuring that the firm’s technology and process solutions are aligned with the operational and strategic needs of the legal teams and business services functions. This role is responsible for analysing business requirements, mapping processes, and supporting the delivery of technology initiatives and change that enhance efficiency, service quality, and colleague experience across the firm.
Acting as a trusted advisor between IT and the wider business, the Business Analyst ensures that new solutions, system enhancements, and change initiatives are informed by a deep understanding of colleague needs and legal workflows. The role requires strong analytical capabilities, excellent communication skills, and an ability to translate complex requirements into actionable recommendations.
The Business Analyst is positioned to maintain close collaboration with colleagues, gather meaningful insights, and support technology adoption in a flexible and engaging way.
Main Responsibilities
- Working closely with legal and business teams to understand challenges and identify opportunities to improve processes, systems, and ways of working.
- Gathering and documenting business requirements and translating stakeholder needs into practical technology solutions.
- Analysing and redesigning workflows to improve efficiency, user experience, and service delivery.
- Supporting technology and change initiatives throughout the project lifecycle, from discovery through to implementation.
- Facilitating workshops, stakeholder meetings, and User Acceptance Testing (UAT) activities.
- Building strong relationships across the firm and acting as a key link between business and technology teams.
- Using data and insight to identify trends, measure outcomes, and support continuous improvement initiatives.
- Helping maximise the value of key legal technology platforms, including iManage, Elite 3E, document automation, and time recording systems.
- Maintaining accurate documentation, including process maps, business requirements, and analysis artefacts.
- Supporting the evaluation and implementation of artificial intelligence technologies, including large language models (LLMs), generative AI, machine learning concepts, and practical AI delivery mythologies.
- Identifying opportunities for AI adoption and assessing the associate risks and operational impacts, ensuring solutions align with business objectives, regulatory requirements, and evolving market expectations.
- Supporting change management and user adoption activities by embedding new technologies into business processes, delivering training, and maintaining stakeholder engagement throughout the technology lifecycle.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
Ideally, you will be able to demonstrate:
- Proven experience as a Business Analyst within a law firm, professional services environment, or similarly complex organisations.
- Experience gathering, analysing, and documenting business requirements, process mapping, and supporting technology-driven initiatives.
- A strong understanding of legal workflows, business processes, and legal technology platforms such as iManage, Elite 3E, document, and time recording systems.
- Strong analytical and problem-solving abilities, with a focus on process improvement and service enhancement.
- Experience working collaboratively across business teams, technology functions, and third-party suppliers.
- An understanding of data protection, confidentiality, and compliance requirements within a professional services environment.
- Business analysis certifications (e.g., IIBA, BCS) are desirable.
- Experience mentoring or supporting less experienced Business Analyst colleagues.
- A strong attention to detail and commitment to delivering high-quality analysis and documentation.
- A recognised Business Analysis certification (such as a BCS or IIBA) would be advantageous.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About Us
At Howard Kennedy we believe that everyone deserves the space to thrive. We’re committed to creating an inclusive recruitment experience that reflects the diversity of both our people and our clients.
We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds and identities, and we’re committed to ensuring that our recruitment process is fair, transparent, and accessible to all.
We understand that every candidate’s needs are different. If there’s anything we can do to make your application journey more comfortable—whether for interviews, assessments, or onboarding—please let us know. We’ll work with you to remove any barriers and ensure our recruitment process is comfortable for you.
Contact our recruitment team at recruitment@howardkennedy.com to discuss any support you might need.
Agency Introductions
Please note that we are not accepting applications via agencies for this role at this time. Before sharing any named candidate CVs, please contact your recruitment representative. If any named CVs are sent from agencies without approval from our recruitment team, they will not be deemed valid introductions, and no agency fee will be paid.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location