Intec Select
Business Analyst - Remote Access
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Remote Access Business Analyst - Contract Position - Hybrid role - £700 P/D
We are seeking an experienced and highly capable Business Analyst to support a major remote access transformation programme across corporate, retail, and operational technology environments within a large-scale FMCG.
This role will play a key part in uncovering and documenting currently undefined business requirements relating to Azure Virtual Desktop (AVD), Zscaler, remote access services, OT/IoT connectivity, and secure access workflows. Working closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders, the successful candidate will help shape future-state solutions and ensure requirements are clearly defined, prioritised, and aligned to operational and security objectives.
Key responsibilities:
- Lead workshops, stakeholder interviews, and discovery sessions across corporate, retail, and OT environments
- Gather, analyse, and document functional and non-functional requirements related to remote access, AVD, Zscaler, and secure connectivity
- Map current-state and future-state processes, identifying gaps, risks, pain points, and undocumented dependencies
- Produce high-quality documentation including BRDs, user stories, process maps, data flows, decision logs, and acceptance criteria
- Work closely with technical and architecture teams to ensure requirements are feasible and aligned to solution design
- Support solution option analysis, highlighting business impacts, dependencies, and risks
- Capture retail and store-specific requirements including POS systems, handheld devices, IoT sensors, and operational workflows
- Support OT remote access requirements including segmentation, secure device connectivity, and operational constraints
- Ensure requirements traceability throughout delivery, testing, UAT, and operational handover
- Act as the bridge between business and technical teams to ensure alignment and clear communication throughout the programme lifecycle
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Key skills & experience:
- Proven Business Analyst experience within infrastructure, security, cloud, or remote access transformation programmes
- Strong understanding of Azure Virtual Desktop (AVD), remote access workflows, application delivery, and user personas
- Experience with Zscaler (ZIA/ZPA) or similar secure remote access technologies
- Exposure to Operational Technology (OT) and IoT environments, including connectivity and security considerations
- Experience working within retail or FMCG environments, ideally supporting store-based technology
- Strong requirements gathering, process mapping, and stakeholder management skills
- Experience producing user stories, acceptance criteria, and process documentation for engineering and delivery teams
- Ability to translate technical concepts into clear business language
- Strong analytical mindset with the ability to identify gaps, dependencies, and risks across complex environments
- Understanding of identity, access management, and cloud security principles
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Desirable:
- Experience with Active Directory, Entra ID, or hybrid identity environments
- Knowledge of zero trust architecture, segmentation, and secure access models
- Exposure to POS systems, handheld devices, and store technology platforms
- Experience supporting UAT and validation activities
- Familiarity with Agile delivery environments and sprint-based delivery models
Details
- £700 per day
- Inside IR35
- Hybrid working
- 3 days onsite in Paddington
- Initial 3–6 month contract
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