Wolfspeed
Business Analyst (Salesforce)
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The power to make it real.
At Wolfspeed, we believe the most powerful innovations are created by people who care deeply about what they build and why it matters. As the leader in silicon carbide technology, we are enabling a more sustainable, electrified future, one breakthrough at a time.
Our team at Wolfspeed is bold, modern, and relentlessly focused on execution. We are building the foundation for the next decades of innovation and we're looking for people who are ready to help shape it.
This role plays a critical part in Wolfspeed's mission to scale world-class silicon carbide technology safely, reliably, and sustainably. As a Business Analyst (Salesforce), you will partner with Global Sales & Marketing teams to design, optimize, and support Salesforce-enabled business processes that drive growth, operational excellence, and digital transformation. You will work closely with stakeholders across Sales, Marketing, Finance, and IT to deliver scalable solutions, improve Lead-to-Cash workflows, support enterprise integrations, and identify opportunities to leverage automation, analytics, and AI technologies.
Key Responsibilities
- Serve as the primary business analyst for Salesforce, leading requirements gathering, process analysis, solution design, testing, implementation, and user support activities.
- Partner with Sales, Marketing, Finance, and Business Unit stakeholders to optimize Lead-to-Cash processes, including opportunity management, design registrations, channel management, pricing, quotations, sample orders, and forecasting.
- Configure and enhance Salesforce capabilities, including workflows, approvals, automation, reporting, dashboards, and data management processes.
- Support integrations between Salesforce, ERP, Snowflake, Power BI, and other enterprise applications to ensure seamless business operations and data visibility.
- Identify opportunities to improve business processes through automation, analytics, AI-enabled solutions, and emerging technologies while supporting user adoption and continuous improvement efforts.
- This role may require additional duties and/or assignments as designated by management.
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Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
- 8+ years of experience in business systems, business analysis, solution delivery, or related IT roles.
- 5+ years of hands-on experience supporting Salesforce in complex enterprise environments.
- Strong expertise delivering Salesforce solutions across Sales, Service, Marketing, and/or Experience Cloud environments.
- Experience supporting Sales Operations, lead management, opportunity management, forecasting, account management, pricing, and channel business processes.
- Experience configuring Salesforce automation tools, including Flows, approvals, security models, reports, and dashboards.
- Experience supporting integrations using APIs, middleware, ETL tools, and enterprise business systems.
- Working knowledge of Snowflake, Power BI, or similar analytics and reporting platforms.
- Experience leading or participating in UAT, regression testing, and end-to-end solution validation.
- Strong analytical, problem-solving, stakeholder management, and communication skills.
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Preferred Qualifications
- Salesforce Administrator, Business Analyst, Advanced Administrator, or related Salesforce certifications.
- Experience working within semiconductor, manufacturing, high-tech, or global B2B sales organizations.
- Experience supporting AI-enabled business solutions, predictive analytics, large language models (LLMs), or intelligent automation initiatives.
- Working knowledge of SOQL, relational databases, and enterprise data governance best practices.
- Experience working in Agile and Scrum delivery environments.
Why Wolfspeed?
At Wolfspeed, we believe the most meaningful work happens when innovation and purpose come together. As the global leader in silicon carbide technology, we are powering the future of energy, enabling cleaner transportation, more efficient power systems, and solutions that make a lasting impact on how the world works. But our success is not driven by technology alone. It's driven by people.
Just as we take ownership of our technology leadership, we take accountability for how we show up for our employees, our customers, and the communities we serve. That's how we power the future, together.
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