Howard Lock Consulting Ltd
Business Analyst / Solution Designer – London / Hybrid – Job Ref: 26050
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title: Business Analyst / Solution Designer
Sector: Higher Education
Role Type: Contract
Status: Outside IR35
Day rate: £450 per day
Location: Home + London 1-2 days / per week
Duration: 6 weeks initially +extensions highly likely
Start date: Must be available to start 22nd July
Job Ref: 26050
Job Summary:
We are seeking an experienced Business Analyst / Solution Designer to support the delivery of a health and wellbeing case management solution within a Higher Education environment.
This is a short-term contract role requiring someone who can quickly understand existing discovery outputs, shape practical solution designs, and work confidently with stakeholders to move the project forward at pace.
The successful candidate will bring strong Microsoft Dynamics case management experience, a solid understanding of student services or wellbeing processes, and the ability to translate existing requirements into clear, actionable designs without the need for a lengthy discovery phase.
Key Responsibilities:
- Analyse existing information, requirements, process notes and stakeholder inputs relating to the health and wellbeing case management solution.
- Translate business needs into clear solution designs, user journeys, process flows and functional requirements.
- Work closely with project stakeholders across student support, wellbeing, IT and delivery teams to validate assumptions and confirm priorities.
- Apply Microsoft Dynamics case management knowledge to shape practical, deliverable design options.
- Identify gaps, risks, dependencies and constraints within the existing requirements and proposed solution approach.
- Support rapid decision-making by producing concise documentation, recommendations and design outputs.
- Ensure the solution design reflects the operational realities of a Higher Education environment, including sensitive student wellbeing cases and support workflows.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential Experience:
- Proven experience as a Business Analyst, Solution Designer or hybrid BA/Solution Designer.
- Strong hands-on experience with Microsoft Dynamics, ideally within case management or service management environments.
- Previous experience working in Higher Education, with an understanding of student services, wellbeing, safeguarding or related support functions.
- Ability to work quickly from existing discovery and requirements material, with limited time available for further discovery.
- Excellent stakeholder engagement skills, including the ability to clarify needs, challenge constructively and build consensus.
- Strong documentation skills, including requirements, workflows, solution outlines, process maps and decision papers.
- Comfortable working independently in a fast-paced contract environment with tight delivery timescales.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable Experience:
- Experience designing solutions for health, wellbeing, student support or safeguarding-related case management.
- Understanding of data sensitivity, privacy, access controls and escalation routes in student support contexts.
- Experience supporting CRM, case management or workflow improvement projects within universities or similar complex organisations.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location