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Business Analyst
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Business Analyst at Kingdom Group
At Kingdom Group, we’re evolving to meet the changing needs of our customers and communities. With housing challenges across Scotland, the work we do has never been more important. Our Digital Team is leading an ambitious programme of digital, data, and technology change, helping colleagues across the Kingdom Group make smarter decisions and deliver better services.
To support this vital work, we’re recruiting a Business Analyst. This is a brand new role offering the chance to:
- Lead complex analysis on multi-workstream digital programmes
- Shape how change is scoped and delivered
- Help us become a more data-informed, digitally enabled organisation
Join a team committed to delivering as One Kingdom and providing the highest standard of service to all of our customers.
The Role
As a Business Analyst, You’ll:
- Lead the development of business cases, options appraisals, and benefits frameworks for significant digital investments
- Own end-to-end requirements analysis for complex, cross-functional programmes from initial discovery through to solution sign-off
- Take ownership of requirements definition for major system implementations and upgrades across our digital estate, acting as the primary analytical interface with product and service owners
- Facilitate senior stakeholder workshops and interviews, applying the right analytical techniques and constructively challenging assumptions to address root causes rather than symptoms
- Translate complex data and findings into clear, compelling narratives, including committee papers and executive briefings
- Develop and maintain Business Analyst standards, templates, and toolkits, mentor colleagues, and raise the profile of business analysis across Kingdom Group
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You’ll work closely with:
- The Digital Manager
- Senior leaders
- The Data and Analytics colleagues
Supporting us to use multi-workstream programmes and continuously measure the value of digital change across the organisation.
Why Join Kingdom Group?
At Kingdom Group, every role is about making a difference. You’ll contribute to:
✔ Improving lives ✔ Supporting communities ✔ Delivering positive outcomes for those reliant on us
You’ll: ✔ Join a supportive, innovative organisation where your work truly matters ✔ find a diverse, inclusive workplace prioritising employee wellbeing, professional development, and work-life balance ✔ Align with initiatives such as The Naumann Initiative to increase homelessness eradication
What We Offer
We provide:
- A pivotal role at the heart of ambitious digital transformation
- Support from an experienced Digital Team
- Commitment to building a diverse and inclusive environment
- Professional development, flexibility, and wellbeing support
About You
We’re looking for an experienced candidate with:
- At least five years’ experience as a Business Analyst, with a track record of:
- Leading complex analysis on multi-workstream digital programmes
- Developing strategic business cases and benefits frameworks, including financial modelling
- Leading requirements analysis on at least one significant system implementation (end-to-end)
- Bachelor’s degree in a relevant field or equivalent experience
- Deep expertise in process modelling and documentation using recognised methodologies
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Key Competencies
- Senior stakeholder management skills – confident in challenging, influencing, and negotiating constructively
- Strong data analysis ability with the capability to translate complex data into clear insights
- Outstanding written and verbal communication skills for:
- Producing board-level papers
- Facilitating operational workshops
Equal Opportunities & Supportive Initiatives
Scotland is one of the most economically unequal places in Europe. Kingdom is committed to contributing towards combating homelessness. We particularly welcome applications from people who:
- Currently are or have been registered homeless within the last 12 months
If you meet this criteria and also fulfil the essential selection requirements for this role:
✔ We will guarantee shortlisting your application ✔ If offered the role and homeless at the point of appointment, we will offer a tenancy in one of our houses as part of the Naumann Initiative
State your interest under “Supporting information” on your application form.
Alternative Contact & Further Information
📍 Office Location
Interviews: Week commencing Monday 27 July 2026 Location: Saltire Office, Pentland Court, Glenrothes, Fife (KY6 2DA)
📅 Application Closing Date: Sunday 12 July 2026
🌐 Scottish Charity Number: SC000874
👥 Kingdom Group is proud to be an inclusive employer. We welcome applications from everyone.
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