Business Apprentice

This role offers an excellent opportunity for a motivated and ambitious Business Apprentice to support teams across the end-to-end value chain, including Operations, Procurement, Project Management & Customer Account Management, whilst working towards a Level 3 Business Administration Apprenticeship. You will learn on the job by getting hands-on experience.

Requirements

• Essential qualifications:
  • GCSE in English (grade 4)
  • GCSE in Maths (grade 4)
• Skills:
  • Communication skills
  • IT skills
  • Attention to detail
  • Team working
  • Initiative
  • Eager to learn
  • Flexible
  • Positive Outlook

Responsibilities

• Support key business functions, including Operations, Procurement, Project Management, and Customer Account Management.
• Day-to-day tasks would include customer interactions, processing information, liasing with suppliers, researching products and information, technical support.
• Gain hands-on experience across the end-to-end value chain, developing a broad understanding of how the business operates.
• Develop core professional skills including communication, organisation, teamwork, and problem-solving.
• Contribute to real business activities while learning and progressing towards potential future management responsibilities.
• Produce accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Make recommendations for improvements and present solutions to management.
• Draft correspondence, write reports and review others' work.
• Maintain records and files, handle confidential information in compliance with the organisation's procedures.
• Coach others in the processes required to complete these tasks.
• Exercise proactivity and good judgement, making effective decisions based on sound reasoning and dealing with challenges in a mature way.
• Seek advice of more experienced team members when appropriate.
• Build and maintain positive relationships within your own team and across the organisation.
• Demonstrate ability to influence and challenge appropriately, becoming a role model to peers and team members, developing coaching skills as you gain area knowledge.
• Demonstrate good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Use the most appropriate channels to communicate effectively, demonstrating agility and confidence in communications, carrying authority appropriately.
• Understand and apply social media solutions appropriately.
• Answer questions from inside and outside of the organisation, representing the organisation or department.
• Complete tasks to a high standard, demonstrating the necessary level of expertise and applying yourself to continuously improve your work.
• Review processes autonomously and make suggestions for improvements.
• Share administrative best-practice across the organisation e.g. coach others to perform tasks correctly.
• Apply problem-solving skills to resolve challenging or complex complaints and be a key point of contact for addressing issues.
• Take responsibility for initiating and completing tasks, managing priorities and time to successfully meet deadlines.
• Positively manage the expectations of colleagues at all levels and set a positive example for others in the workplace.
• Make suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment.
• Manage resources e.g. equipment or facilities.
• Organise meetings and events, take minutes during meetings and create action logs as appropriate.
• Take responsibility for logistics e.g. travel and accommodation.
• Use relevant project management principles and tools to scope, plan, monitor and report.
• Plan required resources to successfully deliver projects.
• Undertake and lead projects as and when required.