Public Sector Resourcing
Business Architect
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Business Architect (Inside IR35) - 8 Month Contract
On behalf of Homes England we are looking for a Business Architect (Inside IR35) for an 8 month contract. Hybrid working 1 day per week in either London, Manchester, Birmingham, Liverpool, Leeds, Newcastle or Bristol.
About Homes England
Homes England, the government’s housing and regeneration agency, plays a central role in tackling the housing challenges the country now faces. We have the appetite, influence, expertise, and resource to drive positive market change, and our mission is to ensure more homes are built in areas of greatest need, improve affordability and create a sustainable housing market.
The Role
The agency is currently progressing its target operating model. This includes a project to establish the ‘to-be’ business architecture, including services, process and customer journey required to underpin the regional operating model and the services provided to users.
Working closely with other Business Architects, the Enterprise Architecture and Business Analyst teams, the Business Architect will be responsible for shaping and improving end-to-end services by through both service and business architecture practices. The role will take a holistic view of how users, processes, technology, data, people, and governance interact to deliver services across the whole Agency. The role will identify areas of commonality to make recommendations for re-use therefore increasing consistency and stream-lined experience. The role will need to document the scope of any change, including the as-is to to-be roadmap, and work with the product, design, and change teams to deliver the change.
Main Responsibilities
- Articulate as-is and to-be service problems, goals, and outcomes, creating a shared understanding across stakeholders and delivery teams.
- Create service blueprints, journey maps, operating models, capability maps, and service architectures, translating strategic objectives into practical service outcomes.
- Collaborate with product, delivery, technology, operational, and business teams to ensure services are designed and delivered holistically.
- Support the design of end-to-end future-state services, ensuring user needs remain central whilst meeting organisational objectives.
- Define and communicate target service architectures, service standards, governance approaches, and design principles.
- Support strategic planning and service transformation initiatives by translating organisational goals into practical service improvements and roadmaps.
- Influence decision-making at all levels by clearly articulating service challenges, opportunities, and recommendations.
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Essential Requirements
- Experience mapping the service model for an entire organisation, including customer journeys, linking through to processes, organisation model, and supporting technology.
- Strong understanding of service architecture, operating models, service blueprints, capability models, and systems thinking.
- Experience in value stream mapping to identify areas of opportunity.
- Experience designing and improving end-to-end services using user-centred design principles, with experience of starting with a blank sheet desirable.
- Experience in business to business or Government to business service design.
- Proven ability to translate business objectives and technical constraints into coherent service strategies and future-state blueprints.
- Excellent stakeholder management and influencing skills, with the ability to build consensus across multidisciplinary teams.
- Knowledge of service governance, organisational design, service management, and continuous improvement practices.
- Experience facilitating workshops and engaging stakeholders at all levels, including senior leadership.
- Experience working within agile, product, or service delivery environments.
- Understanding of the Government Service Standard.
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Important Notes
Please be aware that this role can only be worked within the UK and not Overseas.
Disability Confident
As a member of the Disability Confident Scheme, Homes England guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.
Armed Forces Covenant
Homes England guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.
Off Payroll Working in the Public Sector Legislation
In applying for this role, you acknowledge the following: "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
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