AECOM
Business Architect & Org Design Lead
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Business Architect & Org Design Lead
Business Architect & Org Design Lead (Associate Director) | AECOM | London
AECOM: Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. Join us to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers, and other professionals delivering projects that create a positive and tangible impact around the world.
Job Description: Business Architect & Org Design Lead
Start here. Grow here.
We are seeking a Business Architect & Org Design Lead (Associate Director level) to lead complex client engagements and help grow the Strategy+ offer in AECOM Advisory. This senior consulting delivery role bridges management-level consulting responsibilities, broadly equivalent to a manager in a traditional consultancy.
You will:
- Work with infrastructure, public sector, and regulated industry clients to translate strategy into execution
- Drive operating model design, transformation, governance, organisation, and performance improvement
- Combine problem-solving, senior stakeholder management, team leadership, and targeted business development
About Strategy+
Strategy+ helps organisations solve complex system-level challenges by turning strategy into operational change. Our work spans:
- Capability-led operating model design
- Governance design
- Change and transformation
- Performance improvement across people, process, data, technology, and delivery
Growth priorities include:
- Operating model design
- Change management
- Performance improvement, particularly in sectors such as energy, water, and defence.
Key Responsibilities
- Lead complex consulting engagements or major workstreams, from scoping through delivery, ensuring:
- High-quality outputs
- Strong project discipline
- Clear team accountability
- Design and apply methodologies to solve client problems in:
- Operating model development
- Organization design
- Governance
- Service transformation
- Business change
- Performance improvement
- Build trusted relationships with senior client stakeholders, managing expectations and acting as a strong advisor
- Translate complex analysis into concise, decision-ready recommendations, roadmaps, and executive-level materials
- Conduct workshops and steer cross-functional discussions to align stakeholders on priorities, trade-offs, and implementation choices
- Provide a forward-looking perspective, combining horizon-scanning, market awareness, and insights into emerging client challenges
- Coordinate multi-disciplinary teams and connect clients with the right AECOM specialists
- Manage scope, risk, quality, and commercial performance with early intervention on delivery challenges
- Lead business development by:
- Identifying follow-on opportunities
- Contributing to proposals
- Deepening relationships in priority sectors and target accounts
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Leadership Support & Team Building
- Coach consultants & senior consultants, providing clarity on:
- Structuring
- Analysis
- Storytelling
- Client delivery
- Set up clone capability and team roles to align with client needs, development, and business priorities.
Why Join AECOM?
AECOM is the global force behind infrastructure transformation, and this senior role offers:
- The ability to shape and grow AECOM Advisory’s consulting offer
- Impactful work on high-value infrastructure projects
- Multi-disciplinary leadership opportunities
- Support in building client trust and delivery excellence
Qualifications and Requirements
Passion + Expertise
If you’re brimming with passion for innovation and turning bold ideas into real-world impact, AECOM welcomes you.
What We’re Seeking
- Proven experience in management consulting, advisory, transformation, or in-house strategy/operational improvement roles
- Ability to lead teams in high-ambiguity environments, delivering quality results within tight timelines
- Exceptional executive communication, with the ability to grasp and articulate complexity into a client-friendly narrative
- Experience in managing senior stakeholders, influencing decisions across diverse environments
- Strong commercial judgement, demonstrated by scoping engagements, managing delivery risks, and supporting client growth initiatives
Expertise & Delivery
Must bring:
- Proven expertise in:
- Developing target operating models
- Capability mapping
- Governance structures
- Implementation roadmaps
- A pragmatic, hands-on mindset—less of a "theory guy/theory girl," more of a client-side operator delivering practical outcomes
- Experience designing scalable processes that improve efficiency, consistency, and long-term capability
- Self-motivation to drive execution in dynamic environments, juggling priorities without sacrificing quality
- Resilience to operate at pace, maintaining high stakeholder engagement regardless of external pressures
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Relationship & Networking IQ
- A confident communicator with the clarity and gravitas to influence senior stakeholders
- An ability to challenge constructively, while building beyond-just-business trust
- Strong networking and relationship-building skills, bridging teams and unlocking collaborative solutions
Qualifications for the Role
- Technical credentials: Bachelor’s degree or equivalent experience
- Professional growth: Postgraduate qualification or relevant certifications (e.g., PMP, CoPPI, CMC, Lean Six Sigma) are advantageous
Additional Information
All newly hired employees are required to complete an on-site Day 1 onboarding in London as a condition of employment. AECOM maintains a secure, fair, and fraudulent-activity-sensitive hiring process.
About AECOM
AECOM is the world’s leading infrastructure consulting firm, offering professional services across the project lifecycle—from advisory through engineering, design, and program/construction management. Our mission? Deliver a better world as backed by 16.1 billion USD in 2025 revenue (Fortune 500 firm).
We’re committed to:
- Tech innovation and digital execution
- Equity, diversity, and inclusion
- Environmental, social, and governance best practices
Why Join AECOM
AECOM promises:
- Hybrid work models fostering personal and professional growth
- Integrity-driven, entrepreneurial workspaces that champion your innovative problem-solving
- Holistic workplaces where everyone thrives, bringing their whole selves to their roles
- Tailored compensation, benefits, and well-being programs for our globally distributed workforce
- Cybersecurity integrity: Promptly investigate any suspicious employment behaviors
Equal Opportunity Neurodiversity Inclusion
AECOM is an Equal Opportunity Employer and a Disability Confident Employer.
If you have a disability or long-term condition and meet the minimum hiring criteria, AECOM strongly encourages your application. Please connect with us via [contact email] to request an interview through the Disability Confident Interview Scheme.
Location & Workflex
London-based, City of Location
- Role: Advisory
- Office: AECOM’s Aldgate Tower, UK
- Working model: Hybrid
Contact AECOM’s Global Headquarters in England for further inquiries.
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