AECOM
Business Architect & Org Design Lead
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Business Architect & Org Design Lead
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers, and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
Start here. Grow here.
We are seeking a Business Architect & Org Design Lead (Associate Director level) to lead complex client engagements and help grow the Strategy+ offer in AECOM Advisory. This is a senior consulting delivery role, broadly equivalent to Manager level in a management consultancy. You will work with infrastructure, public sector, and regulated-industry clients to translate strategy into execution through operating model design, transformation, governance, organisation, and performance improvement work. The role combines hands-on problem-solving, senior stakeholder management, team leadership, and targeted business development.
About Strategy+
Strategy+ helps organisations solve complex system-level challenges by turning strategy into practical, deliverable change. Our work spans:
- Capability-led operating model design
- Governance design
- Change and transformation
- Performance improvement across people, process, data, technology, and delivery
Current growth priorities include operating model design, change management, and performance improvement, particularly across sectors such as Energy, Water, and Defence.
Key Responsibilities
- Lead complex consulting engagements or major workstreams, ensuring high-quality outputs, strong project discipline, and clear team accountability.
- Design and apply credible, efficient, and scalable methodologies to solve client problems across operating model development, organisation design, governance, service transformation, business change, and performance improvement.
- Build trusted relationships with senior client stakeholders and manage expectations confidently. Act as a direct day-to-day advisor.
- Translate complex analysis into concise, decision-ready recommendations, roadmaps, and executive-level materials.
- Facilitate workshops and steer cross-functional discussions to align stakeholders on priorities, trade-offs, and implementation choices.
- Bring a forward-looking perspective to client discussions through horizon scanning, market awareness, and insight into emerging client challenges.
- Coordinate multi-disciplinary teams and connect clients with specialists across AECOM to create joined-up solutions.
- Manage scope, risk, quality, and commercial performance, intervening early when delivery issues arise.
- Lead business development by identifying follow-on opportunities, contributing to proposals, and deepening relationships in priority sectors and target accounts.
- Coach consultants and senior consultants on structuring, analysis, storytelling, and client delivery.
- Support effective team set-up and role allocation, aligning capability to client needs, team development, and business priorities.
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Qualifications & Requirements
Requirements
- Strong experience in:
- Management consulting
- Advisory
- Transformation
- In-house strategy/operational improvement roles
- Proven ability to:
- Lead teams on complex, ambiguous problems and deliver high-quality work against demanding timelines
- Manage senior stakeholders and influence decisions in client environments
- Articulate complexity simply and build compelling storylines from data and analysis
- Scope work, manage delivery risk, and contribute to proposals/account growth
- Experience developing:
- Target operating models
- Capability maps
- Governance structures
- Implementation roadmaps
- Pragmatic, hands-on approach rather than a purely theoretical consulting mindset
- Experience operating in client environments to deliver practical outcomes
- Ability to develop and embed systematic ways of working that improve efficiency, consistency, and long-term capability
- Self-motivated and highly driven, with focus on execution and delivering results in fast-paced, evolving environments
- Confident communicator with the ability to:
- Influence senior stakeholders constructively
- Challenge effectively and build trusted relationships across businesses
- Network and build relationships to drive successful outcomes
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Educational Background
- Bachelor’s degree or equivalent experience
- Postgraduate qualification or relevant professional certification is advantageous
Additional Information
Where You’ll Be Working
- Located in: London, UK (Aldgate Tower)
- Business group: Digital & Customer Solutions (DCS)
- Legal entity: AECOM Limited
- Business line: Advisory
- Work location model: Hybrid
Security Requirement
- All newly hired employees must attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.
Benefits & Workplace Culture
- Flexibility: Hybrid work options with opportunities to work in offices, remotely, or at client sites
- Growth: Access to industry-leading technology, transformational work with high impact, and flexibility based on your needs
- Career support: AECOM prioritises your growth and success as part of a global, publicly-traded firm
- Compensation & benefits: Wide array of programs to meet diverse employee and family needs
- Strategy+ Environment: Innovative, entrepreneur-driven culture championing integrity and pioneering mindsets
AECOM’s Commitment to Diversity & Inclusion
- Equal opportunity employer. We believe in each person’s potential and celebrate the diversity of backgrounds and expertise that drive our success.
- Disability Confident Employer: AECOM invites applicants with a disability or long-term condition to apply via the Disability Confident Interview Scheme. Please indicate if you’d like to apply under the program by emailing DCI@aecom.com.
- All personal and EEO information will be handled confidentially according to AECOM’s guidelines.
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