JPMorgan Chase & Co.
Business Assistant Analyst
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Join a dynamic team where your expertise, judgement, and relationship-building skills will help senior leaders maximise their impact. This role offers the opportunity to work closely with executive stakeholders, external clients, and industry professionals while shaping the success of a fast-paced business. You'll play a key role in driving efficiency, enabling connectivity, and delivering an exceptional support experience.
As a Business Assistant Analyst in UK Banking, you will provide high-level support to senior leaders while helping drive effective business operations, client engagement, and executive connectivity. You will serve as a trusted partner, managing competing priorities with professionalism, discretion, and attention to detail. Working closely with stakeholders across the organisation and external contacts, you will help create capacity for leaders to focus on strategic priorities while ensuring a seamless experience for clients and colleagues.
Job Responsibilities
- Manage complex calendars and scheduling across multiple priorities, anticipating conflicts and protecting executive time.
- Coordinate client meetings and events, including logistics, attendee management, meeting facilities, and visitor arrangements.
- Arrange domestic and international travel, including itineraries, accommodations, transportation, and contingency planning.
- Support executive communications by monitoring inboxes, tracking actions, and ensuring timely follow-up.
- Build and maintain strong relationships with clients, stakeholders, and administrative professionals across the industry.
- Partner with internal teams to coordinate activities and ensure adherence to established policies and procedures.
- Handle incoming requests and communications with professionalism, judgement, and appropriate prioritisation.
- Support expense management, reporting activities, and administrative processes while maintaining strong controls.
- Collaborate with colleagues to provide team coverage and contribute to a seamless support model.
- Facilitate connectivity opportunities through professional networks and relationships to support business objectives.
- Contribute to process improvements, knowledge sharing, and administrative excellence initiatives.
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Required Qualifications, Capabilities and Skills
- Demonstrated experience supporting senior leaders in a fast-paced, client-focused corporate environment.
- Strong organisational skills with the ability to manage multiple priorities and changing demands.
- Excellent verbal and written communication skills with the confidence to engage senior stakeholders and external clients.
- Proven ability to exercise discretion and manage confidential information appropriately.
- Strong judgement and problem-solving skills in time-sensitive situations.
- Proactive approach with the ability to anticipate needs and identify solutions.
- Ability to build effective working relationships across a broad stakeholder network.
- Strong attention to detail and commitment to delivering high-quality work.
- Advanced Microsoft Outlook skills, including calendar and inbox management.
- Proficiency in Microsoft Word, PowerPoint, and Excel.
- Ability to work effectively both independently and as part of a collaborative team.
Preferred Qualifications, Capabilities and Skills
- Experience supporting senior leaders within Investment Banking or another highly regulated financial services environment.
- Experience coordinating complex international travel and client-facing events.
- Understanding of executive support best practices within large corporate organisations.
- Experience managing interactions with senior external clients and industry stakeholders.
- Familiarity with expense management and administrative control processes.
- Established professional network within the financial services community.
- Track record of contributing to process improvement and operational efficiency initiatives.
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J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
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