JPMorganChase
Business Assistant
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Job Description
Join a high-impact role supporting senior leaders in a dynamic and fast-paced environment. As a key partner to the EMEA Chief Compliance and Operational Risk Officer and the wider leadership team, you will help drive business priorities, operational excellence, and team effectiveness. This opportunity combines executive support, people leadership, and project ownership, offering broad exposure to senior stakeholders across the organization. If you thrive in a collaborative environment, enjoy solving complex challenges, and are passionate about enabling success, we would love to hear from you.
As a Business Assistant Analyst in Compliance, Conduct & Operational Risk, you support the EMEA Chief Compliance and Operational Risk Officer and the wider Senior Leadership Team by delivering executive support, operational coordination, and people leadership. You play a key role in ensuring an effective assistant coverage model, driving operational excellence, and supporting business priorities. You work closely with stakeholders across the business to manage change, improve processes, and contribute to a collaborative and inclusive environment. You also oversee team development and lead projects that enhance efficiency and support business objectives.
Job Responsibilities
- Deliver high-quality executive administrative support to senior leaders and their teams.
- Supervise and support Business Assistants in partnership with the Assistant Manager.
- Monitor staffing, attendance, and holiday coverage to maintain effective team support.
- Collaborate with business managers, Human Resources, and support functions to enhance service delivery.
- Provide guidance and support on performance, development, and employee-related matters.
- Conduct regular check-in conversations and facilitate performance review activities.
- Build strong relationships with stakeholders to support communication and change initiatives.
- Coordinate onboarding and offboarding activities for employees and contractors.
- Maintain distribution lists, team documentation, process guides, and job descriptions.
- Manage office operations and respond to business support and technology coordination requests.
- Lead and implement projects and process improvements from planning through execution.
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Required Qualifications, Capabilities, And Skills
- Experience providing executive-level administrative support in a complex business environment.
- Experience managing, coaching, or developing team members.
- Ability to handle highly confidential information with discretion and professionalism.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Excellent verbal and written communication skills.
- Strong stakeholder management and relationship-building capabilities.
- Ability to influence and collaborate effectively with individuals at all levels.
- Strong problem-solving and decision-making skills.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Ability to adapt to changing priorities and support business transformation initiatives.
- Knowledge of organizational policies, procedures, and operational processes.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
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We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.
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