Administrative Assistant & Business Assistant – Blaby/Lutterworth Neighbourhood Team

Job Overview

Come and join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative, and dynamic work environment.

We have an excellent opportunity for an Administrative Assistant to join our team at the Blaby/Lutterworth Neighbourhood team. This is an incredibly rewarding role, working with a team who support people with mental health issues within the Adult Mental Health Directorate.

As a Business Assistant, you will provide catera gratuitous administrative service to a multidisciplinary team in a community setting. You will be joining a welcoming team who work well together and support each other.

We are looking for people with:

• Great administration experience
• Strong communication skills
• The ability to work independently and collaboratively in a team
• A commitment to showcasing our core values: Compassion, Trust, Respect, and Integrity

Key Responsibilities

Core Duties

• Maintain accurate and up-to-date patient records on SystmOne, ensuring timely and precise entry of referrals and waiting lists while adhering to data protection standards.
• Perform general clerical duties, including scanning, printing, photocopying, typing emails, and preparing letters as requested.
• Answer and make telephone calls (internal/external) in line with Trust standards, taking messages accurately and transferring calls as needed while maintaining strict confidentiality.
• Handle reception duties, providing support to patients, visitors, and staff by acknowledging their presence and assisting them appropriately.
• Support the outpatient function by booking/giving appointments, managing clinic cancellations, and ordering supplies.
• Monitor the status of orders and receipts to ensure invoice reconciliation remains correct.