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If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.
We’re currently seeking an experienced professional to join our team in the role of Business Change Analyst – Near Real Time Risk.
As Business Change Analyst for Near Real Time Risk you will work across multiple products, often aligned to a complex regulatory outcome, to facilitate current-state and future-state business operating model design. This role leads cross-product process mapping and improvement to remove waste, reduce operational risk, and improve data quality.
You will work with Business Outcome Leads, Product Owners, and Delivery Managers to translate delivery outcomes into standard current-to-future operating model changes, define process measures, and implement benefits tracking that proves the outcome has been achieved. The role ensures cross-product delivery results in a coherent end-to-end operating model and measurable process outcomes, with controls designed in.
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This role works within the RCA & Regulation Management SVS, which is part of the Risk Steward Enabler Value Stream.
A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.
In this role you’ll:
- Design current-state and future-state operating models across products to create a coherent end-to-end operating model.
- Lead cross-product process mapping and analysis, including workshops, to identify opportunities for improvement.
- Standardise translation of delivery outcomes into operating model and process changes to support consistent implementation.
- Facilitate cross-product workshops on capabilities, roles, processes, governance, locations, sourcing, and controls.
- Maintain standard cross-product artefacts showing process and operating model impacts to support coordination.
- Analyse end-to-end flows to identify bottlenecks, waste, duplication, rework, and manual workarounds.
- Implement benefits tracking and reporting to evidence outcome achievement.
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To be successful in this role you should meet the following requirements:
- Design and shape operating models across products, ensuring joined-up, scalable ways of working.
- Map, analyse and improve end-to-end processes, reducing manual workarounds and lifting data quality using Lean/root-cause techniques.
- Define outcome-based measures and KPIs, using data to validate issues and track performance improvements.
- Translate current-state to future-state impacts, documenting process and operating model changes, including constraints and assumptions with architects.
- Own benefits realisation tracking and reporting, evidencing delivery against agreed outcomes.
- Embed controls and governance by design, providing standards/templates and assuring product outputs for consistency and comparability.
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