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Business Change Manager
Location: Remote. Located in any Deloitte UK office outside London (Manchester, Birmingham, Leeds, Bristol, Cardiff, Edinburgh) Target Start Date: ASAP Contract Duration: 12 months Day Rate: Competitive (Inside IR35)
About the Role
Deloitte is seeking an experienced Business Change Manager to join its Enterprise Business Solutions Transformation function. Working with the Deloitte Associate (Contractor) Programme, this role offers the opportunity to work on varied industry projects.
Deloitte aims to retain top talent, so once your project nears its end, their talent Community Advisors will collaborate with you to explore alternative projects that align with your expertise.
This Business Change Manager will focus on leading communications strategies to support adoption of new standards, processes, and tools—particularly within travel-related systems. Key responsibilities include developing, executing, and monitoring change management plans, emphasising stakeholder engagement, audience-based communication, and training.
Core Responsibilities:
- Identify and analyse the impacts of change, assessing business readiness
- Translate complex changes into clear, practical messaging for diverse stakeholders
- Tailor communications to key audiences across the transition period
- Collaborate with stakeholders to understand their concerns and provide targeted support
- Develop and deliver communication and training plans
- Proactively address resistance and implement strategies to embed effective change
- Work across diverse teams and manage change across multiple stakeholder groups
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Required Skills & Experience
Must have:
- Experience in large-scale business change management
- Strong stakeholder management abilities, including influence and effective communication with technical and non-technical stakeholders (e.g., leaders, teams)
- Proven track record in developing and implementing change communications strategies, plans, and materials to drive stakeholder adoption
- Ability to manage change across multiple, diverse teams
- Comprehensive knowledge of business change management methodologies, principles, and tools
Desirable Skills & Experience
Bonus points if you have:
- 5+ years as a Change Manager, with end-to-end change delivery experience
- Methodologies/programs such as PROSCI applied to high-impact change
- Focus on strategic communications, stakeholder messaging, and adoption techniques
- Hands-on experience in implementing changes to business processes, technologies, and systems
- Ability to work in project teams with Waterfall and Agile change programs
- Exceptional written and verbal communication skills with experience developing audience-specific messaging
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Key Deliverables
Core responsibilities include, but are not limited to:
- Lead change management and communications activities aligned to product releases
- Develop and implement plans with tailored messaging for different stakeholder audiences
- Proactively raise readiness and enable adoption through bespoke communications
- Produce audience-specific materials for education and ongoing engagement
Important Notes
IR35 Compliance
To manage tax, financial, and reputational risk, non-operational contractor roles in the UK must pass through PAYE. All Deloitte Associates must contract via a Pay As You Earn (PAYE) arrangement through an approved umbrella employment company.
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