City St George's, University of London
Business Change Manager (Internal Applicants Only)
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City St George’s, University of London
City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
Background
The Change Support Unit (CSU) enables City St George’s University to deliver effective change through project and programme management, change management, and business analysis, alongside consultancy and capability development. The Business Change Manager plays a key role in ensuring successful adoption of change across the University, focusing on stakeholder engagement, communication, and readiness. Acting as a bridge between delivery teams and leadership, the role ensures change is understood, embedded, and delivers measurable benefits with minimal disruption.
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Responsibilities
- The Business Change Manager leads and delivers change initiatives across the University’s portfolio, ensuring effective planning, impact assessment, and readiness.
- They manage stakeholder engagement, communication, and reporting, aligning change activities with project delivery.
- The role supports process improvement, builds change capability through training and coaching, and develops tools and resources.
- Working collaboratively, they drive adoption, track benefits, and embed sustainable, inclusive practices that enhance student and staff experience while minimising disruption.
Person Specification
- Educated to degree level or equivalent experience, ideally with a recognised change management qualification.
- Strong organisational, problem-solving and stakeholder engagement skills.
- Experience delivering complex change, preferably within higher education or the public sector.
- The ability to communicate clearly, influence effectively and build relationships at all levels.
- A proactive approach, with experience across the change lifecycle, coaching others and supporting continuous improvement, is essential.
- Knowledge of budgeting and financial awareness is desirable.
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Additional Information
- Closing date for applications: 02 August 2026 at 11:59pm
- The selection process will involve an interview and presentation. Further details will be confirmed at the interview stage.
City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.
The University of business, practice and the professions
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