Mirai Talent
Business Change Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Change Manager - Operations & Reservations Transformation
We're recruiting on behalf of a well-established leisure and hospitality operator with a network of sites across the UK, currently kicking off a transformation programme spanning operations and reservations. This role sits primarily within the reservations workstream, currently in vendor selection phase for a new core reservation system, but will also have visibility and involvement across the operations workstream given the crossover in people and process impact.
As Change Manager, you'll own the people side of a significant technology change, working across three core pillars:
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- People — stakeholder engagement, communications, resistance management, and building genuine buy-in across teams who'll be using the new system day to day.
- Process — mapping current ways of working, identifying where the new system changes them, and redesigning process to fit.
- Technology — supporting vendor selection from a change and adoption lens, then guiding the organisation through implementation, training, and adoption of both software and hardware.
You'll work closely with a BA on the same workstream, feeding into user engagement, requirements gathering, and training and adoption planning and delivery. This is very much hands-on delivery, not just strategy.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Location/travel: Midlands-based preferred, nationwide travel required with occasional overnight stays
Rate: £TBC (open to range, c.£400-£500 per day)
Contract: Day rate, rolling three-month contracts, potential to run to three years
Start: August, September at the latest
Process: Two-stage remote interview
Also recruiting for Project Manager and Business Analyst roles on the same programme, get in touch if you or someone in your network might be a fit!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills