Compass Associates
Business Change Manager – Specialist Community NHS Services
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Change Manager – Specialist Community NHS Services
Salary: Up to £42,500 + company benefits
Location: South London
Hybrid | Full-Time | Permanent
Are you an experienced Change Manager who enjoys helping organisations successfully adopt new ways of working?
Do you thrive in fast-paced environments where you can influence stakeholders, improve processes, and ensure change is embedded effectively across the business?
We are partnering with a rapidly growing independent healthcare provider delivering NHS community services across London and the South East. As the organisation continues its ambitious growth, they are investing heavily in their Business Transformation function and are looking to appoint a Change Manager to support the successful delivery of strategic change across the organisation.
This is a brand-new position, reporting into the Head of Business Transformation, where you'll play a key role in ensuring projects are successfully adopted by the wider business, improving communication, governance, stakeholder engagement, and long-term organisational change.
The Opportunity
As Change Manager, you will become the link between project delivery and operational teams, ensuring that change initiatives are planned, communicated, governed, and successfully embedded across the organisation.
Working across multiple transformation projects, you will help managers prepare their teams for change, coordinate organisational communications, facilitate governance processes, and ensure colleagues understand, embrace, and sustain new ways of working.
This is an excellent opportunity to join a growing transformation function where you'll have genuine influence over how change is delivered across the business.
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Key Responsibilities
- Lead the people side of organisational change across multiple transformation projects and business improvement initiatives
- Assess the impact of change across departments, identifying risks and developing mitigation plans
- Monitor organisational readiness and drive successful adoption of new processes and ways of working
- Lead the planning and delivery of internal communications relating to business change
- Produce leadership briefings, project launch communications, awareness campaigns, and go-live communications
- Coordinate the organisation's Change Advisory Board (CAB-Light) governance process
- Manage change requests, prioritisation activities, and governance documentation
- Track approved changes through to successful implementation and completion
- Build strong relationships with managers and stakeholders across the organisation
- Facilitate workshops, engagement sessions, and feedback forums
- Identify training requirements created through change initiatives
- Develop user guides, supporting documentation, and change resources
- Coordinate training activities with subject matter experts
- Support Change Champions and Super Users across the organisation
- Measure adoption rates and recommend further interventions where required
- Help drive a culture of continuous improvement throughout the business
About You
- Previous experience delivering organisational change across multiple projects
- Strong stakeholder engagement skills with the ability to influence at all levels of an organisation
- Excellent written and verbal communication skills
- Experience supporting business transformation, operational improvement, or project delivery
- Strong organisational skills with the ability to manage multiple priorities simultaneously
- Comfortable facilitating workshops, meetings, and stakeholder engagement sessions
- Experience coordinating governance or change management processes
- Able to simplify complex information for different audiences
- Self-motivated, proactive, and highly organised
- A collaborative and solutions-focused approach to problem solving
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Whilst healthcare experience would be beneficial, it is not essential. We welcome applications from candidates who have delivered successful change programmes across a variety of commercial sectors.
Salary & Benefits
- Basic salary of up to £40,000
- Full-time permanent opportunity
- Opportunity to join a growing Business Transformation function
- Exposure to organisation-wide strategic transformation projects
- High levels of autonomy and ownership
- Excellent career progression as the transformation team continues to expand
- Collaborative and supportive leadership team
- Opportunity to shape how organisational change is delivered across a rapidly growing healthcare provider
Location: Head Office - This role is well suited to candidates based across London, Surrey, Kent, Essex, Hertfordshire, Sussex, and the surrounding areas.
Interested? For a confidential discussion or to apply, please apply today or contact Tom Fitch on 02393 874295 or tfitch@compassltd.co.uk
Referrals: We offer a £500 voucher for every successful recommendation or referral.
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