Northumbria Police
Business Change Project Manager

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Salary: Band 10 – £50,154 – £54,696 (Please note it is Northumbria Police policy to appoint at the beginning of the band)
Location: Agile, Forth Banks Police Station and homeworking
Hours/Contract: 37 hours per week, permanent
The role
Here at Northumbria Police, we think our region is amazing! It takes people from different backgrounds, with diverse skills and experience, to help us serve our communities effectively. Think you have what it takes to help us make a difference? This could be the perfect opportunity to join our Corporate Hub as a Business Change Project Manager.
As a Business Change Project Manager, you will lead improvement projects that support the development of new business models, operating processes and workforce design. You’ll work closely with senior leaders and key stakeholders to identify opportunities for improvement, develop solutions, and deliver sustainable business change that improves force effectiveness and efficiency. You’ll take ownership of projects from business case development through to implementation and benefits realisation, ensuring successful delivery against time, cost and quality objectives.
What you’ll do
- Lead improvement projects across the full project lifecycle, from business case development and initiation through to implementation and benefits realisation.
- Undertake business activity analysis, process reviews and improvement workshops to identify opportunities to enhance services, processes and the use of technology.
- Analyse complex data and develop recommendations that support strategic and operational improvements across the organisation.
- Build strong relationships with senior leaders, stakeholders and subject matter experts to understand business requirements and shape effective solutions.
- Develop implementation and engagement plans that support workforce readiness, encourage adoption and deliver sustainable change.
- Manage project risks, dependencies, budgets, resources and benefits, ensuring projects remain on track and deliver expected outcomes.
- Lead stakeholder communications, helping colleagues understand, prepare for and embrace change.
- Line manage and support Assistant Project Managers while promoting continuous improvement and best practice across the organisation.
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What you’ll bring
- Prince2 or equivalent project management qualification.
- A minimum of three years’ project management experience within a complex organisational environment.
- Significant experience of planning, delivering, monitoring and evaluating projects to achieve successful outcomes.
- Experience of leading business improvement initiatives and redesigning processes or systems to improve performance and service delivery.
- Strong analytical skills with the ability to collect, interpret and present complex data to support decision making.
- Experience of managing project interdependencies, resources and competing priorities.
- Experience of leading and influencing stakeholders at all levels, including developing collaborative relationships to drive organisational change.
- Experience of managing project budgets and balancing project delivery against wider organisational objectives.
- Experience of working with recognised change management approaches, methodologies and techniques.
Just so you know
Our application form will help us understand how your work, education and life experience has prepared you for the role of an Assistant Change Project Manager with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.


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The recruitment process will consist of the initial application form followed by a face to face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
We are proud members of the Business Disability Forum, working together to improve the lives of disabled employees. As a Disability Confident Leader, we are committed to offering an interview to disabled applicants who meet the essential criteria for the role. In cases of very high application volumes, we may prioritise those who most closely meet the criteria, applying the same fair approach for all candidates.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.
If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.
Terms of appointment
This is a permanent role subject to a six-month probationary period.
If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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