Bright
Business Development Executive - 3 month contract
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Business Development Executive - 3 month contract
Business Development Executive
Department: The Payroll Centre Location: Petersfield
About The Payroll Centre and Bright
New to the Bright Software Group, The Payroll Centre has been providing expert payroll training and qualifications for more than 25 years, supporting organisations and individuals to consistently produce compliant and accurate payrolls through on-demand expertise and professional development.
At Bright, we are powering the digital practice of tomorrow – today.
We deliver products that help accountants, payroll bureaus, and businesses across the UK and Ireland work smarter and win more. Our innovative solutions and outstanding customer experiences enable our customers to run their businesses efficiently and serve their customers brilliantly.
We believe understanding is the difference between working and winning.
About This Role
As Business Development Executive, you will be responsible for generating new business and managing existing client accounts across the full range of Payroll Centre training products, memberships, and the Act learning platform.
This is a consultative sales role. The BDE needs to understand the payroll landscape their clients operate in — compliance obligations, team structures, training gaps — and match solutions to those needs with precision.
What You’ll Do
Lead Generation and Prospecting
- Identify target organisations — SMEs, large enterprises, multi-site businesses, and agencies — that require payroll training.
- Generate leads through:
- Cold calling
- Networking
- Email outreach
- Events
- Partnerships
- Qualify prospects to understand:
- Payroll volumes
- Pay frequencies
- Industry challenges
- Existing systems
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Understanding Client Needs
- Identify key decision-makers within target organisations:
- HR Directors
- Payroll Managers
- Finance Approvers
- Training Managers
- Conduct detailed payroll needs assessments, covering:
- Compliance issues
- Staff turnover
- Complexity flags
- Understand client’s compliance pain points —
- RTI submissions
- Pension auto-enrolment
- Statutory payments
- HMRC requirements
- Present solutions aligning with clients’ operational and regulatory needs
Client Relationship Management
- Serve as the day-to-day contact for assigned clients, building strong and trusted relationships.
- Check in regularly to ensure:
- Satisfaction
- Identify challenges
- Surface opportunities for improvement
- Manage client expectations and communicate updates proactively.
Account Growth and Retention
- Identify upsell and cross-sell opportunities within existing accounts.
- Prepare tailored proposals and quotes for additional services or enhancements.
- Monitor client engagement and take action to prevent attrition.
Solution Presentation and Demonstrations
- Deliver tailored demos of:
- Payroll training products
- Act platform
- Clearly explain key features.
- Showcase:
- Cost savings
- Efficiency improvements
- Risk reduction outcomes
Sales and Revenue
- Create quotes and pricing structures based on:
- Payroll complexity
- Volume
- Achieve:
- Monthly sales targets
- Quarterly sales targets
- New client acquisition
- Existing client revenue
Internal Collaboration
- Work closely with:
- Act Account Managers
- Marketing
- Operations/Customer Success team
- Ensure smooth client onboarding.
- Share market insights to support:
- Product development
- Marketing strategy
- Provide feedback on:
- Client requirements
- Industry trends
- Competitive activity
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Reporting and Administration
- Maintain accurate records of:
- Interactions
- Leads
- Opportunities
- Produce:
- Sales forecasts
- Pipeline updates
- Monthly reports for management
- Track:
- Conversion rates
- Lost-deal reasons
- Customer feedback
What We’re Looking For
Essential
- Experience in business development, sales, or account management — particularly in a non-face-to-face environment.
- Strong:
- Communication skills
- Negotiation skills
- Consultative selling ability
- Proficiency in:
- Microsoft Office
- CRM systems
- Digital lead-generation channels
- Ability to explain technical processes clearly to non-technical clients.
- Strong organisational and time-management skills.
- Ability to manage multiple accounts without losing pace.
- Proactive and customer-centric approach to service.
- Comfortable working alongside AI tools; curious about how technology can improve work.
Desirable
- Background in payroll, HR, or professional training services.
- Experience with:
- Payroll software
- Compliance frameworks (RTI, HMRC, pension auto-enrolment)
- Familiarity with IPASS or equivalent payroll qualifications.
Working With Us
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Collaborative culture where you can be yourself.
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Even at 400+ people, we maintain a team feel and genuinely look after employees.
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Real autonomy to learn, grow, and make an impact.
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Currently an exciting time to join: fast growth and significant AI investment creating opportunities.
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Curious people thrive here.
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Jessica, London
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