Expedia Group
Business Development Manager, Advertising
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Business Development Manager, Advertising
Account Manager – Customer Growth
At Expedia Group, we help travelers explore the world, transforming their journeys with trust, ease, and joy. As a global travel leader, we empower millions through seamless experiences enabled by human passion, strategic partnerships, and advanced technology.
This role drives growth by deepening partnerships and optimizing account performance, ensuring travelers move through their journeys with confidence. Aligned with our five Behaviors—Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together—you’ll collaborate with cross-functional teams while nurturing a culture that values career growth, flexibility, and excellence.
Key Responsibilities
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Portfolio Growth & Account Management
- Directly manage high-potential accounts or contribute to deepening existing partnerships
- Analyze business and operational metrics for optimization opportunities
- Handle service delivery—communicating technical/operational impacts and aligning execution with account strategies
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Strategic Relationship Building
- Engage key buyers/decision makers in prospective or active accounts
- Foster progress through fact-finding/follow-up meetings to identify and fulfill customer needs
- Report customer business issues via appropriate organizational channels
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Cross-Selling & Upselling
- Recommend products, services, and insights tailored to customer requirements
- Leverage competitive insights to strengthen market positioning
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Finance & Contractual Engagement
- Gain fluency in financial data, contract terms, and standard offerings
- Collaborate with legal teams for contract modifications when necessary
- Negotiate contractual arrangements and assess their implications
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Stakeholder & Team Collaboration
- Partner with peers to understand organizational impact (e.g., competitors, trends)
- Document business cases for change at senior direction
- Mitigate objections and drive consensus during negotiations
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Deal Closing & Strategy Execution
- Perform cost-benefit-risk analyses for decision support
- Proactively close deals while maintaining engagement with stakeholders
- Develop value propositions (case studies, metrics, ROI interpretations)
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Market & Product Fluency
- Deepen knowledge of competitor offerings
- Track consumer/advertiser metrics to align solutions with customer expectations
Role Profiles
Bachelor’s Degree – 2+ years of experience
| Master’s Degree – 0–2 years |
|---|
| or equivalent expertise with proof |
Key Skills & Requirements
- Strong English proficiency (note: local language fluency may be required depending on the market)
- Expertise in:
- Relationship account management
- Portfolio growth & upselling/cross-selling
- Competitive market intelligence
- Client financial concept adaption
- Communication & negotiation acumen for cross-functional contributors
Get help with your application
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Our door is open if you’d like to discuss accommodations—please reach out: EG Accommodation Request Page. For inclusion and diversity, we do not engage outside welcome from official Talent Acquisition channels.
About Expedia Group
Three flagship brands—Expedia, Hotels.com, and Vrbo—m_cell our B2B ecosystem through expert tools. Together, we’re a global leader, enabling one billion travelers annually across 68 countries.
Final Important Notice
Job postings and approved offers originate solely from expediagroup’s Talent teams. Never share personal information; genuine opportunities use @expediagroup.com emails. Official entry point: Careers Portal
Equality Commitment
Expedia ensures fairness: race, religion, gender, sexuality, disability, compassion (and yes, vigor)—all are welcome. Qualified candidates enjoy access to opportunities without discrimination.
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