Expedia Group
Business Development Manager, Advertising
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Business Development Manager, Advertising
Account Manager
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Our mission is to help millions of people discover, book, and experience travel with ease, confidence, and joy.
Guided by our five Behaviors:
- Traveler First
- Think Big
- Operate with Excellence
- Ownership Mindset
- Succeed Together
we foster a supportive environment where people can grow their careers with flexibility, benefits, and support. Join us and build for travelers everywhere.
Role Summary
- Grow a segment of the portfolio of accounts by managing them directly or contributing to deepening partnerships.
- Analyze business and operational performance to identify opportunities for optimization.
- Handle service delivery for active accounts, communicating technical and operational impacts as needed.
- Ensure the execution of account strategies and share best practices across teams and regions.
Experience
- 2+ years of experience for Bachelor’s degree holders | 0-2 years for Master’s degree holders.
- Bachelor’s or Master’s or equivalent experience required.
Functional & Technical Skills
- Proficiency in English and, where applicable, the local language of the market(s).
- Effective communication.
- Proficiency in sales techniques.
- Portfolio management, relationship account management, upselling, and cross-selling.
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Role Expectations
Relationship Development & Management
- Builds relationships with the customer account team, including key buyers/decision-makers.
- Assists in creating opportunities through progress meetings and exploratory meetings to build customer accounts.
- Understands and reports a customer’s business issues via appropriate channels within the organization.
Strategic & Operational Insights
- Recommends products, services, and insights to meet customer needs.
- Understands and documents the financial impact of decisions/solutions on the organization and its customers.
Contract & Negotiation Expertise
- Develops an understanding of financial data and contract terms and conditions.
- Works with legal resources to modify or adjust terms as needed.
- Learns the contract negotiation process and completes contractual arrangements.
Business Analysis & Stakeholder Management
- Exchanges nuanced information to build consensus and address objections.
- Conducts cost, benefit, and risk analyses and identifies key stakeholders.
- Supports the closure of deals and ensures alignment among all parties.
Product & Competitor Knowledge
- Understands standard offerings and areas of expertise.
- Develops knowledge of competitors’ products, services, and market trends.
- Applies products, technologies, and offerings strategically to account needs.
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Performance Metrics & Value Proposition
- Attends meetings with customers to assess their needs, expectations, and performance metrics.
- Develops value propositions, case studies, and metrics to demonstrate product value.
About Expedia Group
Expedia Group is home to our three flagship consumer brands – Expedia, Hotels.com, and Vrbo – along with a leading B2B travel business and travel advertising offerings. We help travelers explore the world and book their journeys with confidence.
To learn more about our brands, visit www.expediagroup.com. All qualified applicants will receive consideration without regard to race, religion, gender, sexual orientation, national origin, disability, or age.
Important Notice
- Legitimate job offers come only through Expedia Group’s Talent Acquisition team at careers.expediagroup.com/jobs.
- Never share sensitive, personal information unless the recipient verifiably belongs to the Talent Acquisition team.
- Expedia Group does not extend job offers via email unless prior contact has already confirmed.
Accommodation Requests
Expedia Group is committed to inclusivity. For accommodations during recruitment, visit https://expedia.service-now.com/askeg?id=job_accommodation.
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