Fresha
Business Development Manager (London)
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Business Development Manager (London)
Business Development Manager (B2B Sales)
The AI-powered OS for beauty, wellness and self-care
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness, and self-care industry, connecting and powering businesses across salons, barbers, spas, medspas, fitness studios, and health practices. Trusted by millions of consumers and businesses worldwide, Fresha facilitates:
- 140,000+ businesses
- 450,000+ stylists & professionals
- 1 billion+ appointments processed to date
Based in London, UK, with 15 global offices across North America, EMEA, and APAC, Fresha provides: ✔ Marketplace – Enabling consumers to discover, book, and pay for beauty/wellness services via mobile ✔ All-in-one platform – Manages key operations for businesses, including:
- Appointment bookings
- Point-of-sale & financial solutions
- Customer records & loyalty programs
- Beauty product inventory
- Team management
Consumers unlock revenue for businesses through seamless online bookings and automated marketing—integrated with platforms like Instagram, Facebook, and Google.
Role Overview
This B2B Business Development Manager role (reporting to the Head of Sales – Europe) is designed for someone who loves fast-paced, autonomous work, thrives on challenges, and wants to create lasting business impact.
Key Points
- Headquartered in London – Five-day-per-week work at our dog-friendly office (The Bower, 207–211 Old St, London EC1V 9NR)
- Collaborative & high-energy – Ideal for those who enjoy face-to-face interactions, teamwork, and a dynamic environment
- Direct partner relationships – Represent Fresha to key decision-makers, driving new business growth
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What You’ll Do
Core Responsibilities:
- Sales Targets – Consistently meet and exceed KPI-driven sales targets
- Outreach – Engage prospects via: phone, email, social media, and (where needed) in-person meetings
- Selling Solutions – Conduct demo-driven pitches to highlight value and capabilities for both new and existing partners
- Full Purchase Cycle – Manage the entire sales process from prospecting to closing
- Partner Alignment – Assess business needs and benchmark cost-benefit analyses to ensure solutions fit operational goals
- Cross-Department Coordination – Collaborate with teams to deliver seamless partner experiences
- Market Intelligence – Provide insights on emerging industry trends
- Lead Responsibility – Ensure 100% follow-up on qualified inbound leads, with all engagement logged in the CRM system
- Primary Partner Point of Contact – Handle all commercial inquiries and relationships post-sale
This is not an exhaustive list — additional tasks may evolve based on business needs.
What We Are Looking For
Must-Have Experience & Skills
✅ 2+ years of B2B sales (proven track record of success) ✅ SaaS, online marketplaces, or payment platforms preferred but not mandatory ✅ Hunter mentality – Proven ability to build and sustain deep commercial relationships ✅ Multitasking & time management – Can prioritise effectively under tight deadlines ✅ Curiosity-driven growth mindset – Focused on continuous learning and development
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Nice-to-Have (Added Bonus)
🔹 Bilingual – Native fluency in English and another language (supports broader outreach) 🔹 Industry familiarity – Experience in beauty or wellness sectors is advantageous
At Fresha, modal skills and passion mean you’re encouraged to apply, even if you don’t fully check the box. We invest in growth and provide all the tools needed for success.
Inclusive & Empowering Workplace
We champion diversity, equity, and inclusion, and expect the same from our partners.
- Fair consideration for all applicants, regardless of background or protected characteristics
- Q&A regarding accessibility (to support accommodations during interviews and onboarding)
Core values we protect: 🌍 Race & colour 👤 Religion & sexual orientation 🦶 Age & parental status 🏳️ Gender identity & expression 🌐 National origin ⚕️ Disability 🎭 And other legally protected classifications
If you have accessibility needs, we’re happy to help adjust the process — just let us know.
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