Fresha
Business Development Manager (London)
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Business Development Manager (London)
Business Development Manager – Fresha
The AI-powered OS for beauty, wellness, and self-care
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness, and self-care industry, connecting and powering business ecosystems—from salons and barbers to spas, medspas, fitness studios, and health practices.
Trusted by millions of consumers and businesses worldwide:
- Powering 140,000+ businesses
- Connecting 450,000+ stylists and professionals
- Processing over 1 billion appointments to date
With a London HQ at The Bower (207-211 Old St, Tower, London EC1V 9NR), Fresha operates 15 global offices across North America, EMEA, and APAC.
How we operate: bringing beauty and wellness to consumers
Consumers use our marketplace to:
- Discover, book, and pay for appointments via mobile apps
- Access advanced integrations with platforms like Instagram, Facebook, and Google
Businesses and professionals use our all-in-one platform to: ✔ Manage appointment bookings ✔ Run point-of-sale (POS) systems ✔ Organise customer records ✔ Automate marketing and loyalty programs ✔ Oversee beauty product inventory management ✔ Manage team operations
Mission
Our ecosystem unlocks growth for partners through scalable solutions, digital transformation, and strategic revenue tools—driving profitability for the global beauty and wellness sector.
About the Role
Fresha is scaling rapidly and seeks a Business Development Manager to lead new business growth and partnerships. Reporting to the Head of Sales (Europe), this role is 100% focused on cultivating high-value deals.
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This opportunity is ideal for: 🔥 A dynamic, autonomous problem-solver who thrives in fast-paced environments and enjoys making an impact. 🔥 A collaborator who values hybrid engagement (hybrid office work via Fresha’s headquarters in London).
Responsibilities
Core Responsibilities:
- Hit sales targets – Drive consistent revenue through new B2B partnerships and revenue growth.
- Prospect proactively – Outreach via phone, email, and social channels to qualified decision-makers, closing deals through 1:1 engagements and demos.
- Manage the sales pipeline – Handle end-to-end prospect-to-close cycles, tailoring solutions for partners.
- Align solutions to market needs – Conduct cost-benefit analysis with partners to ensure Fresha’s platform and purchase tools align with their strategic goals.
- Provide industry insights – Monitor and share emerging market trends and business outcomes.
- Leverage inbound leads effectively – Act on all qualified leads within the specified time frames and document activities in CRM.
- Serve as the primary commercial contact – Oversee all commercial discussions, contract negotiations, and ongoing relationships.
Additional tasks may arise as strategic priorities evolve.
Requirements
Essential: 📌 2+ years of proven success in B2B sales 📌 Strong background in SaaS, online marketplaces, or payment technologies (desirable) 📌 Relationship-building ability – Exceptional selling instincts and negotiation skills 📌 Excelling in multitasking with time management, prioritisation, and meticulous documentation 📌 A thirst for curiosity – Desire to continually develop in a fast-evolving sector
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Bonus attributes: 🔹 Bi-lingual proficiency (English + another language) 🔹 Industry experience in beauty and wellness
Note: Fresha prioritises potential and passion over a precise list of skills. If you have a strong selling instinct and are eager to grow, apply!
Interview Process
- Screen Call – 30-min video chat with Talent Team
- Skills & Experience Round – Video/in-person interview with Team Leads (30 mins)
- Presentation Session – In-person interview with Manager (UK & Ireland) and Team Leads (60 mins)
We aim to finalise interviews and share feedback within 2 weeks.
— Team reviews all applications manually within 7 days (though response times may occasionally be delayed due to demand).
Company Culture
We are inclusive and dedicated to building a collaborative environment where individuals of all backgrounds can thrive.
Fresha stands by the following principles: ✅ Equitable opportunities – Fair consideration for all candidates, regardless of protected characteristics. ✅ Accessibility – If you require accommodation during interviews or to support work, let us know. ⚡ Our recruitment process supports AI tools for initial screening—these are aids to human decision-making.
For questions on data’ processing or interview accommodations, contact our talent team.
Let’s build the future of beauty and wellness together! 🌟
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