MED-EL
Business Development Manager; Medical Devices. West Midlands & Oxfordshire

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Are you ready to make a real difference in the lives of people with hearing loss?
If you have experience in business development and ENT or surgical sales, this could be the opportunity for you. Due to an internal move, we’re looking for an ambitious Business Development Manager to join our team.
You’ll manage an established customer base while driving new business opportunities across your region, building strong relationships with NHS stakeholders in ENT/Otology, Audiology, and Procurement.
We’re seeking a proactive self-starter with excellent communication and relationship-building skills, a positive outlook, and the ability to work independently while contributing to a collaborative team.
If you’re curious, results-driven, and passionate about improving patient outcomes, we’d love to hear from you. Join us and help transform lives by overcoming hearing loss as a barrier to communication and quality of life.
Company overview:
MED−EL is proud to change the lives of people with hearing loss, as the global innovation leader in hearing loss solutions. Over 50 years of research, development, and dedication at MED-EL has created pioneering hearing implants and solutions for children and adults in over 140 countries worldwide in more than 5150 clinics. With more than 3300 employees across our worldwide team from around 90 nations, our global Headquarters are in Innsbruck, Austria where all our hearing implants are manufactured.
MED-EL are dedicated to working in partnership with Hearing Implant centres throughout the UK and Ireland, to achieve the best possible hearing outcomes for patients.
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Our Employee Surveys prove we are a ‘Great Place to Work’ with excellent engagement, support, commitment, motivation, sense of purpose and passion. With our focuses including inclusivity, respect and a culture of continuous quality and personal improvement, our engagement results are positive year on year and we are proud to employ dedicated and passionate people.
Role overview:
- Full time – core hours Monday to Friday with some evening and weekend working to be expected
- Base salary between £49,600 and £53,397 dependent on skills and experience, car allowance (for an electric vehicle sourced via the company scheme), quarterly and annual target-based bonus
- Field-based with defined territory alongside some National & International travel
- Applicants are invited to apply from persons based in the West Midlands or within easy commuting distance
Person Specification/Skills:
Essential:
- Health / science professional background (ENT, Surgical, Cochlear Implant or general Audiology advantageous)
- Account Management/Business Development experience
- Driven, dynamic with a proactive approach
- Understanding of NHS infrastructure/pathways
- Ability to manage multiple priorities and adapt to changing priorities
- IT Literacy
- Technical aptitude (ability to translate complex surgical, clinical & technical information in a variety of formats)
Preferred:
- ENT / Surgical Account Management experience
- Theatre experience (not essential)


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Key Accountabilities:
- Work collaboratively with colleagues to ensure the growth and delivery of sales across the whole MED-EL hearing product portfolio
- Proactive account management and strategic planning, facilitating cross team collaboration and documenting formal plans
- Provide clinical and surgical support, education and training for MED-EL customers in a variety of formats and locations
- Develop and nurture relationships with multi-disciplinary clinician teams, both internally and externally
- Undertake continuous learning, ensuring knowledge of latest products, research and publications which can be utilised to form sound arguments
Other details:
Excellent benefits package including basic salary, car allowance and bonus package together with enhanced pension contributions, life assurance and health plan provision.
Our ambition is to work together as a diverse team to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. We welcome unique contributions and do not discriminate against any employee or applicant because of the basis of disability, age, race, colour, sex, national origin, religion, sexual orientation and gender identity and/or expression, or any other protected class.
If you are interested in this role please email your CV and a covering letter to Lynne Bell; Head of Human Resources; Lynne.Bell@medel.com. Informal enquiries are welcome to Andrée Cade, Head of Business Development South; Andree.Cade@medel.com.
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