Civica
Business Development Manager - People and Workforce Management
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Business Development Manager – People & Workplace Management
About Civica
We’re Civica, a global leader in creating software that delivers essential public services for citizens. Our solutions support local government, education, health, and care—used by over 5,000 public bodies worldwide to serve 100+ million citizens.
We aim to be the defining force in GovTech, enabling citizens and the public sector with innovative, impactful solutions. Having built on 21 years of growth and success, we’re now at a key stage to realise our mission.
Why This Opportunity Excites You
As a Business Development Manager, you’ll take full ownership of growing our SaaS business—both new opportunities and existing customer relationships—in the UK public sector, focusing on People & Workplace Management.
This isn’t just sales; it’s about building trusted, long-term partnerships that help organisations transform how they serve citizens.
Key aspects of the role:
- Play a strategic role in identifying and securing new UK public sector clients
- Forge connections with key decision-makers and senior stakeholders
- Deeply understand public sector pain points, positioning our workforce management solutions as mission-critical enablers
- Manage the full sales cycle, from prospecting to closing deals
- Maintain an efficient sales pipeline in Salesforce, tracking engagement and adopting a data-driven approach
- SaaS sales experience is essential
- Passion for public sector transformation and digital innovation
- Consultative selling, strong communication, and resilience to prioritise targets
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Key Responsibilities
- Identify and secure new business across the UK public sector
- Build lasting relationships with senior stakeholders and decision-makers
- Align People & Workforce Management SaaS solutions to tackle public sector challenges
- Oversee the full sales cycle (prospecting to closing deals)
- Leverage Salesforce for pipeline management, engagement tracking, and performance reporting
- Navigate complex stakeholder landscapes, prioritising strategic partnerships
- Full UK driving licence required for some travel responsibilities
Requirements
- 2+ years of proven success in new business SaaS sales, ideally within the public sector
- Demonstrated track record of consultative selling and relationship-building
- Passion for improving public services through technology and innovation
- Self-motivated, target-driven, and used to working in ambiguous environments
- Ability to communicate complex solutions clearly for executive level C-suite and technical teams
Why You’ll Thrive at Civica
Our work has real purpose. At Civica, we champion technology-driven change to deliver better outcomes for citizens, communities, and public organisations. If that resonates with you, we’d love to help you unlock your best work—and make a genuine impact.
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What You’ll Get
Time Off & Work-Life Balance
✔ 25 days annual leave (+ bank holidays) ✔ Flexibility to buy up to 10 extra leave days ✔ Days of Difference (DoD) – Take 3 days paid leave for volunteering
Financial Well-being & Security
✔ 5% employer pension match with automatic enrollment ✔ Income protection (75% salary cover for illness) ✔ Life assurance (Tax-free lump sum of 4x annual salary) ✔ Critical illness cover (£25,000 lump sum, extendable to dependents)
Health & Perks
✔ Private health insurance, including fast-track care ✔ Health cash plan (reimburse physiotherapy, therapies, and other wellness costs) ✔ Dental insurance (covers routine and emergency care & treatment) ✔ Affinity groups to create professional and peer communities ✔ Bounty bonus (earn rewards for referring potential candidates)
Inclusion & Diversity
We believe diverse perspectives drive better solutions. Civica is committed to an inclusive, supportive culture, ensuring fair recruitment, equal opportunity, and transparency for all applicants.
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