Capita
Business Development Manager
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Business Development Managers
We are looking for several Business Development Managers for our Capita Public Services team, with an experience in and passion for selling Contact Centre, Tech Sales, BPO, and Case Management propositions. This is an exciting opportunity to step into a visible, high-impact role where your work genuinely helps public services operate better, faster, and more effectively. You’ll be part of a collaborative, forward-thinking Growth team committed to innovation, client value, and purposeful change.
Job Title: Business Development Manager
Job Description:
This role is home-based, with occasional travel for team collaboration and client engagement. This is a 6-month fixed-term contract. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian, and other ethnic minority backgrounds.
What You’ll Be Doing
- Driving year-on-year revenue and margin growth across the Public Sector
- Identifying, qualifying, and closing new business opportunities that will enable our growth ambitions as a business
- Developing compelling win strategies that align to customer needs and our CPS propositions
- Building relationships with key customer stakeholders across public sector organisations
- Embedding our technology-enabled solutions at the heart of our new business opportunities by working collaboratively with market development, Win Centre, and technology teams across Capita
- Using data, insight, and sales tools to manage your pipeline, forecast accurately, and inform strategic planning
- Collaborating across CPS teams to ensure seamless transition of new business into delivery and account management
What We’re Looking For
Essential:
- Experience working in the Public Services Sector with an experience in and passion for selling Contact Centre, Tech Sales, BPO, and Case Management propositions.
- Good experience managing a business development or sales pipeline, with a track record of achieving targets.
- Confident engaging with senior stakeholders and building trusted client relationships.
- Commercially astute, able to qualify opportunities and shape tailored solutions.
- Skilled at using insight, research, and market intelligence to drive sales decisions.
- Strong understanding of business development best practice - account planning, pipeline discipline, reporting, and risk management.
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Desirable:
- Salesforce experience is highly advantageous.
About Capita Growth
Our Growth Function is one of Capita’s central functions and is redesigning how we do business. We’re improving and standardising our sales processes, and creating consistency in training, technology, and knowledge sharing. We’re also multi-lingual, multi-functional, and multi-talented. Join us and discover better as you empower our sales teams to focus on developing our business.
What’s in it for you?
- Offers a competitive salary + bonus plan, rewarding your success in driving new business and growth.
- Opportunity to step into a high-impact role within the Growth team, driving strategic business development across Local Government.
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption, and shared parental leave, paternity pay of two weeks, and plenty more.
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socializing, to health & wellbeing, travel, and technology.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
- Flexible, home-based working with occasional travel for client and team meetings.
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Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose.
#CareersWithPurpose
🤝 Customer first, always
🧑💻 Fearless innovation
✅ Achieve together
💙 Everyone is valued
What We Hope You’ll Do Next
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318, and we’ll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com.
Location
Home-Based - GBR, United Kingdom
Time Type
Full time
Contract Type
Fixed Term (Fixed Term)
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.
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