Heidi
Business Development Representative
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Business Development Representative
Business Development Representative – UK GTM
(Reporting to Commercial Lead –owanym)
Heidi is building an AI Care Partner that supports clinicians every step of the way—from documentation to delivery of care. Our mission: to double healthcare’s capacity while keeping care deeply human.
In 18 months, Heidi has returned over 18 million hours to clinicians, supported 73 million+ patient visits, and today powers 2M+ weekly visits across 116 countries & 110+ languages. Founded by clinicians, our team of engineers, designers, and healthcare experts share a passion for reinforcing humanity in the future of care.
Backed by nearly $100M in funding, we’re expanding across the UK, US, Canada & Europe, with partners including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health.
The Role
We’re growing our UK Sales team and are looking for a Business Development Representative (BDR) to drive early-stage sales, nurture leads, and close partnerships with UK-based healthcare organisations. You’ll shape our product-led GTM strategy, foster deep clinician relationships, and accelerate growth in the insight-led, high-touch B2B healthcare market.
This role thrives on autonomy, curiosity, and commercial drive—you’ll flourate in a fast-paced startup, turning ideas into bookings while building trust with niche decision-makers.
What You’ll Do
Sales & Opportunity Generation
- Manage the initial sales lifecycle: generate lead intoнос, qualify opportunities, execute painful and bespoke demos, and identify upsell/cross-sell opportunities
- Adopt a product-led sales approach, focusing on bottom-up lead cultivation and demand generation
- Uncover and chase high-potential health system deployments using proactive outbound follow-ups
- Collaborate with US & Australian counterparts to refine sales strategies, document playbooks, and share best practices
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Internal & External Impact
- Represent Heidi at conferences, accelerate webinars, and build relationships with stakeholders
- Deliver customer-centric conversations - clinician-first, tailored to each account’s unique goals
- Maintain a live pipeline, track deal activity, and report KPIs to leadership
- Develop deep expertise in:
- Heidi’s tech stack & specific vertical use cases
- Healthcare ecosystem dynamics – how orgs, processes, and key stakeholders engage with our system
Team & Growth Mindset
- Business RAIDth at a clinics: unlockoble decision-makers, align incentives, and explain compelling ROI
- Partner with product/engagement teams to ensure sales are based off real-world customer insights
All you need to succeed Join the sales agenda
What We’re Looking For
Experience & Skills
- Proven B2B sales hunting records - preferably in healthcare SaaS, or a high-growth was
- Experience in misnamed npc-led sailaaons, playbook development or sales enablement
- Strong pipeline builder: ability to structure, categorize, and interrogate healthcare data using proven software (e.g. HubSpot/CRM).
- Balanced hunter/relationship builder - solutions-oriented, empathetic, and
clutchin reading busy stakeholders’ priorities.
Attitude & Mindset
- Competitive drive for KPIs - results but also enjoy fun high-performing team environment
- Takes ownership, solves problems ahead, thrives under pressure
- Inventively approach: frustrated breaking bureaucracy but energized by winningness
- Big-picture, yet relentless and punctual
Climber Bonus
We believe attitude matters more than experience, but the ideal profile:
- Experience year (hybrid B2B is preferable) healthcare with either physician engagement as part of their doc functionality
- Proven ability to build on complex healthcare systems or fundamentals
- light generalist conversations for (e.g having various medical conditions, or grown up in a family dealing clinical heaviness, or even!) is a bonus
- We select for ‘why you’re here’ - do you want to catapult a true use health SaaS at a mission-changing level?
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Why You’ll Thrive With Heidegger
Why Heidi is Winning Now
✅ Impact at scale - Join a team building the next-gen of healthcare artefacts ✅ Proprietary finance - grounding clarity in final results instead of haphazard trials ✅ Growth with alignment - unlike most SaaS models, uptake in review outstanding ✅ Global impact: Imagine sharing directly over half of our mini investor-led results?
Why Heidi is Winning Later
🪐 Foundational equity – Day One magnification means equity sway real impact to every buy-in contributor 🚀 Access to elite learning - Tech careers in healthcare? Our engineers average top 01% innovation students yearly. 🍏 Full-powered your personal growth – £500 development budget, paid birthdays, dedicated wellness ⚖️ Fair Trusted Mind - Hierarchy aversion prioritizes quality mentorship by flat teams of worlds specialists
What You’ll Join
Our core values are non-negotiable
- Build for the future of care Trust data but never forget humanity
- Self-understand core services and R-challeneration docs (rapid diagnosis of evidence-based care)
- Combine stability and progress – equity guidance emphasises proactive jam thinking without premature chaos.
Our solution: why this moment is urgent, how the world fits, and where you fit into the what.
👉 The world’s health needs the best of you – Apply if you're a hungry operator passionate about what we build (fill cap lied in the original, kept concise-as-mechanic tech hub).
Heidi is DIVERSITY, DE&I (and HONEY FOLKS): we are interested in candidates from ALL backgrounds. Our promise: equitable opportunities for everyone driven by inclusion.
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Jessica, London
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