Get Living
Business Ethics and Integrity Manager
London Borough of Southwark
Posted 2 days ago
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Business Ethics and Integrity Manager
Business Ethics & Integrity Manager
Overall Purpose
The Business Ethics & Integrity Manager is responsible for designing, implementing, and overseeing the organisation’s ethics, integrity, and conduct framework. The role ensures the organisation operates in line with legal requirements, internal policies, and recognised ethical standards, fostering a strong speak-up culture based on trust, transparency, and accountability.
Key Relationships
Internal:
- Get Living Executive team
- Various departments including Legal, Finance, HR, Risk, Operations, Health & Safety and Corporate Affairs
External:
- The Board of T3 (a For-Profit Registered Provider controlled by the same investors as Get Living)
- Local authorities, Greater London Authority (GLA), Regulator of Social Housing, Housing Ombudsman
Key Responsibilities
Business Ethics & Integrity Framework
- Develop, implement, and maintain the organisation’s ethics and integrity programme, including codes of conduct, policies, and standards covering:
- Anti-Money Laundering
- Fraud Prevention
- Whistleblowing
- Complaints Handling
- Lead periodic reviews of ethics-related policies to ensure alignment with legal, regulatory, and best-practice standards
- Embed compliance into business processes and organisational culture
Regulatory Compliance & Interpretation
- Stay abreast of relevant legislations, regulatory developments, and industry best practices, particularly in housing and property management
- Interpret complex regulations and translate them into practical advice for internal teams
- Support the business in implementing new regulatory requirements to mitigate risks and ensure full compliance
- Provide ad hoc compliance guidance across the organisation
- Offer advice on Politically Exposed Persons (PEPs) and sanctions as required
- Assist with submissions of suspicious activity reports (SARs) to the National Crime Agency
Speak-Up and Investigations
- Own and oversee the whistleblowing framework, including reporting channels and case governance (authentic to HR, Legal, and other functions)
- Be involved in investigations into alleged breaches of code of conduct, ethics policies, or integrity standards
- Ensure investigations are fair, confidential, timely, and compliant with laws and internal procedures
- Provide clear recommendations and lessons learned following investigations
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Risk Assessment & Monitoring
- Identify and assess compliance, ethics, and integrity risks across the organisation
- Monitor trends, data, and metrics related to misconduct, conflicts of interest, and ethical concerns
- Report regularly on compliance, ethics, and integrity matters to senior management and relevant committees or boards
Training & Awareness
- Design and deliver compliance and ethics training for:
- Employees
- Management teams
- The board
- Topics include:
- Code of Conduct (expected behaviours, real scenarios)
- Speak-up / whistleblowing and non-retaliation policies
- Conflicts of interest
- Anti-bribery and corruption
- Data protection and confidentiality (in partnership with HR, Legal, and IT)
- Promote awareness of ethical standards, expected behaviours, and reporting mechanisms
- Act as a trusted advisor on ethical dilemmas and conduct-related queries for employees and leaders
Stakeholder Engagement
- Collaborate with Legal, Finance, HR, Risk, Operations, Health & Safety, and Corporate Affairs
- Support leadership in modelling ethical behaviour and reinforcing a culture of integrity
- Engage with Board of T3 to ensure compliance with T3’s operations
- Serve as key contact for local authorities, GLA, Regulator of Social Housing, and Housing Ombudsman when required
Skills & Experience: Essential
- Significant experience in ethics, compliance, legal, risk, or investigations roles
- Proven experience in:
- Ethics frameworks
- Conduct risk
- Whistleblowing standards
- Compliance operations
- Investigations
- Experience handling sensitive and confidential matters in a complex environment
- Strong judgment, integrity, and ability to influence at all organisational levels
- Experience in:
- Conducting audits
- Preparing reports
- Implementing corrective action plans
- Excellent written and verbal communication skills, with the ability to convey complex information clearly to diverse stakeholders
- Ability to design and deliver effective training across the organisation
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Desirable
- Experience in the regulated housing sector or property management
- Implementation of anti-money laundering (AML) procedures and policies
- Preparation of Suspicious Activity Reports (SARs)
- Prior exposure to sanctions and PEP screening
Qualifications
- Degree in:
- Law
- Business
- Finance
- Or a related field
- Relevant professional certification in ethics, compliance, risk, or audit (desirable)
Behavioural Competencies
- Upholds strong ethical principles, earning credibility through consistent integrity
- Operates with independence and resilience, navigating ambiguity and pressure with confidence
- Maintains a pragmatic, solution-driven mindset, aligned with business priorities and cultural awareness
- Challenges behaviours constructively, with confidence, tact, and respect
- Fosters effective collaboration, building strong relationships across teams and levels
- Actively shares expertise and supports wider organisational objectives
Additional Notes
This is a summary of main duties. The Company reserves the right to amend further tasks, aligned with employee capabilities and direction.
Get Living Values
Actively champion the following company values:
- Respect (forges trust, builds relationships)
- Integrity (honesty, accountability)
- Togetherness (teamwork, overcoming challenges)
- Excellence (pushing boundaries, outstanding results)
- Innovation (adaptability in a changing landscape)
Commitments
Diversity & Inclusion
An equal opportunity employer. No discrimination based on:
- Race
- Colour
- Religion
- Gender
- Gender identity or expression
- Sexual orientation
- National origin
- Genetics
- Disability
- Age
- Veteran status
Health & Safety
- Committed to providing a safe and healthy environment for employees, residents, occupiers, service providers, and visitors
- Encourages a positive health and safety culture through:
- Training, communication, and high occupational standards
- Active risks management and prevention
Environmental, Social, & Governance Commitment
- Leading ESG initiatives and continuous improvement of sustainability goals
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Skills
Ethics
Compliance
Risk Assessment
Investigations
Whistleblowing
Fraud Prevention
Anti-Money Laundering
Data Protection
Training
Stakeholder Engagement
Legal Interpretation
Reporting
Communication
Conflict Resolution
Audit
Policy Development